---
description: Side-by-side comparison of Zoho CRM vs Shape. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho CRM vs Shape Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zoho CRM \<span\>vs\</span\> Shape](https://www.capterra.com.sg/compare/155928/173673/zoho-crm/vs/setshape)

# Compare Zoho CRM vs Shape

Canonical: https://www.capterra.com.sg/compare/155928/173673/zoho-crm/vs/setshape

> Detailed comparison between Zoho CRM and Shape. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Shape |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 6973 | 44 |
| **Starting Price** | US$14.00 | US$119.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### Shape

Customers needing user-friendly intelligent automation. With Shape, you get access to a suite of features, integrations, and white-glove support that's designed to help you achieve more.

## Key features

### Zoho CRM

- API
- Accounting
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Contract/License Management
- Customizable Reports
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Product Catalog
- Proposal Generation
- Referral Tracking
- Reminders
- Scheduling
- Segmentation
- Web-based Deployment

### Shape

- API
- Accounting
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Contract/License Management
- Customizable Reports
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Product Catalog
- Proposal Generation
- Referral Tracking
- Reminders
- Scheduling
- Segmentation
- Web-based Deployment

## Links

- [View Zoho CRM Profile](https://www.capterra.com.sg/software/155928/zoho-crm)
- [View Shape Profile](https://www.capterra.com.sg/software/173673/setshape)
- [View Original Comparison](https://www.capterra.com.sg/compare/155928/173673/zoho-crm/vs/setshape)

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