---
description: Side-by-side comparison of Freshsales vs Customer.io. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshsales vs Customer.io Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Freshsales \<span\>vs\</span\> Customer.io](https://www.capterra.com.sg/compare/155563/174023/freshsales/vs/customer-io)

# Compare Freshsales vs Customer.io

Canonical: https://www.capterra.com.sg/compare/155563/174023/freshsales/vs/customer-io

> Detailed comparison between Freshsales and Customer.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshsales | Customer.io |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 621 | 87 |
| **Starting Price** | US$11.00 | US$100.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Freshsales

With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.

### Customer.io

Customer.io is used by marketers, product teams, engineers, SaaS companies, EdTech organizations, FinTech businesses, marketplaces, healthcare providers, and enterprises.

## Key features

### Freshsales

- A/B Testing
- API
- Activity Tracking
- CRM
- Campaign Planning
- Campaign Segmentation
- Customer Database
- Customizable Reports
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- List Management
- Multi-Channel Communication
- Personalization
- Reporting/Analytics
- Segmentation
- Social Media Integration
- Template Management
- Workflow Management

### Customer.io

- A/B Testing
- API
- Activity Tracking
- CRM
- Campaign Planning
- Campaign Segmentation
- Customer Database
- Customizable Reports
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- List Management
- Multi-Channel Communication
- Personalization
- Reporting/Analytics
- Segmentation
- Social Media Integration
- Template Management
- Workflow Management

## Links

- [View Freshsales Profile](https://www.capterra.com.sg/software/155563/freshsales)
- [View Customer.io Profile](https://www.capterra.com.sg/software/174023/customer-io)
- [View Original Comparison](https://www.capterra.com.sg/compare/155563/174023/freshsales/vs/customer-io)

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