---
description: Side-by-side comparison of RingCX vs Unitel Voice. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RingCX vs Unitel Voice Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [RingCX \<span\>vs\</span\> Unitel Voice](https://www.capterra.com.sg/compare/154951/172777/ringcentral-contact-center/vs/unitel-voice)

# Compare RingCX vs Unitel Voice

Canonical: https://www.capterra.com.sg/compare/154951/172777/ringcentral-contact-center/vs/unitel-voice

> Detailed comparison between RingCX and Unitel Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | RingCX | Unitel Voice |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 255 | 64 |
| **Starting Price** | US$65.00 | US$9.99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### RingCX

RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features.

### Unitel Voice

Unitel Voice is the business builder's phone system that lets you run your business from anywhere on any device. Easy to set up and not overcomplicated. Backed by amazing USA-based customer support.

## Key features

### RingCX

- Activity Dashboard
- Call Center Management
- Call Conferencing
- Call Logging
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Collaboration Tools
- Conferencing
- Fax Management
- IVR
- Mobile Access
- On-Demand Recording
- Real-Time Reporting
- Video Conferencing
- VoIP Connection
- Voice Mail

### Unitel Voice

- Activity Dashboard
- Call Center Management
- Call Conferencing
- Call Logging
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Collaboration Tools
- Conferencing
- Fax Management
- IVR
- Mobile Access
- On-Demand Recording
- Real-Time Reporting
- Video Conferencing
- VoIP Connection
- Voice Mail

## Links

- [View RingCX Profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
- [View Unitel Voice Profile](https://www.capterra.com.sg/software/172777/unitel-voice)
- [View Original Comparison](https://www.capterra.com.sg/compare/154951/172777/ringcentral-contact-center/vs/unitel-voice)

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