---
description: Side-by-side comparison of RingCX vs VCC Live. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RingCX vs VCC Live Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [RingCX \<span\>vs\</span\> VCC Live](https://www.capterra.com.sg/compare/154951/167993/ringcentral-contact-center/vs/vcc-live)

# Compare RingCX vs VCC Live

Canonical: https://www.capterra.com.sg/compare/154951/167993/ringcentral-contact-center/vs/vcc-live

> Detailed comparison between RingCX and VCC Live. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | RingCX | VCC Live |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 255 | 27 |
| **Starting Price** | US$65.00 | US$60.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### RingCX

RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features.

### VCC Live

Outsourced call centers, BPO, Banks, Finacial institutions,  Insurance, Telecom, Tvshop, Teleshop, Survey, real estate network, Hospital, Airlines, Support Service, Retail, SSC.

## Key features

### RingCX

- API
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Email Management
- Inbound Call Center
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Social Media Integration
- Survey/Poll Management

### VCC Live

- API
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Email Management
- Inbound Call Center
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Social Media Integration
- Survey/Poll Management

## Links

- [View RingCX Profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
- [View VCC Live Profile](https://www.capterra.com.sg/software/167993/vcc-live)
- [View Original Comparison](https://www.capterra.com.sg/compare/154951/167993/ringcentral-contact-center/vs/vcc-live)

-----

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