---
description: Side-by-side comparison of Motadata ServiceOps vs HaloITSM. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Motadata ServiceOps vs HaloITSM Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Asset Tracking Software](/directory/30837/asset-tracking/software) > [Motadata ServiceOps \<span\>vs\</span\> HaloITSM](https://www.capterra.com.sg/compare/153905/200140/motadata/vs/haloitsm)

# Compare Motadata ServiceOps vs HaloITSM

Canonical: https://www.capterra.com.sg/compare/153905/200140/motadata/vs/haloitsm

> Detailed comparison between Motadata ServiceOps and HaloITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Motadata ServiceOps | HaloITSM |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 50 | 43 |
| **Starting Price** | - | £45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Motadata ServiceOps

SAARC, Middle East, Africa, SEA

### HaloITSM

Suited to organizations of all sizes and from any industry, looking for an intuitive ITIL-aligned solution designed to drive automation with extensive AI capabilities and a customer-driven roadmap.

## Key features

### Motadata ServiceOps

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Document Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- License Management
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Reminders
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### HaloITSM

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Document Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- License Management
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Reminders
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Motadata ServiceOps Profile](https://www.capterra.com.sg/software/153905/motadata)
- [View HaloITSM Profile](https://www.capterra.com.sg/software/200140/haloitsm)
- [View Original Comparison](https://www.capterra.com.sg/compare/153905/200140/motadata/vs/haloitsm)

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