---
description: Side-by-side comparison of Birdeye vs Opinew. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Birdeye vs Opinew Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [AI Content Creation Platforms](/directory/34829/ai-content-generation-platforms/software) > [Birdeye \<span\>vs\</span\> Opinew](https://www.capterra.com.sg/compare/152997/181008/birdeye/vs/opinew-product-reviews)

# Compare Birdeye vs Opinew

Canonical: https://www.capterra.com.sg/compare/152997/181008/birdeye/vs/opinew-product-reviews

> Detailed comparison between Birdeye and Opinew. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Birdeye | Opinew |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 707 | 42 |
| **Starting Price** | - | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Birdeye

Small businesses to large enterprises with 10 to 10,000+ locations, including franchise brands, regional chains, and multi-location retailers.

### Opinew

Opinew is perfect for Shopify eCommerce merchants looking to boost their conversions and store authority in a quick, easy-to-use way.&#10;We are paving the new way for review management on Shopify.

## Key features

### Birdeye

- API
- Activity Tracking
- Commenting/Notes
- Customizable Templates
- Dashboard
- Email Management
- Email Reminders
- Engagement Tracking
- Monitoring
- Multi-Channel Campaigns
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Response Management
- Review Monitoring
- SMS Messaging
- Template Management
- Website Integration

### Opinew

- API
- Activity Tracking
- Commenting/Notes
- Customizable Templates
- Dashboard
- Email Management
- Email Reminders
- Engagement Tracking
- Monitoring
- Multi-Channel Campaigns
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Response Management
- Review Monitoring
- SMS Messaging
- Template Management
- Website Integration

## Links

- [View Birdeye Profile](https://www.capterra.com.sg/software/152997/birdeye)
- [View Opinew Profile](https://www.capterra.com.sg/software/181008/opinew-product-reviews)
- [View Original Comparison](https://www.capterra.com.sg/compare/152997/181008/birdeye/vs/opinew-product-reviews)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Birdeye vs Opinew Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Birdeye vs Opinew. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/152997/181008/birdeye/vs/opinew-product-reviews","about":[{"@id":"https://www.capterra.com.sg/software/152997/birdeye#software"},{"@id":"https://www.capterra.com.sg/software/181008/opinew-product-reviews#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/152997/181008/birdeye/vs/opinew-product-reviews#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/152997/181008/birdeye/vs/opinew-product-reviews#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Birdeye","description":"Birdeye is a cloud-based marketing and reputation platform built for businesses with multiple locations. It brings together reviews, listings, social media, surveys, messaging, and marketing campaigns into a single dashboard, removing the need for separate tools.\n\nBusinesses use Birdeye to manage their online presence across locations, respond to customer reviews, keep directory listings accurate, run email and SMS campaigns, and track customer sentiment. It connects with over 3,000 business apps including Salesforce, HubSpot, and QuickBooks.\n\nCore features include review management across 200+ sites, listing sync across 50+ directories, social media scheduling, a unified inbox for customer conversations, survey tools, digital payments, and always-on reporting.\n\nBirdeye is best suited for multi-location businesses ranging from small operations to large enterprises across healthcare, retail, home services, automotive, financial services, dental, real estate, and food and beverage.","image":"https://images.g2crowd.com/display-layer-screenshots/19432/c9677ae341a8ba80b9724f8b06442fda96475f48a89f1fe6df006e6af51e127d.png","url":"https://www.capterra.com.sg/software/152997/birdeye","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/152997/birdeye#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":707,"ratingValue":4.7},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Opinew","description":"Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers. \n\nManage email &amp; SMS review requests &amp; offer coupons to incentivize your clients to leave a review on your shop. \n\nImport from Amazon, Aliexpress, and Ebay, and make your shop busy from the start.\n\nDisplay your product reviews using our highly customizable widgets and start increasing your store's social proof today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff45d611-d92c-4da2-a040-176b1c507b10.png","url":"https://www.capterra.com.sg/software/181008/opinew-product-reviews","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/181008/opinew-product-reviews#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":42,"ratingValue":4.8},"offers":{"price":"9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/compare/152997/181008/birdeye/vs/opinew-product-reviews#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Content Creation Platforms","position":2,"item":"/directory/34829/ai-content-generation-platforms/software","@type":"ListItem"},{"name":"Birdeye vs Opinew","position":3,"item":"https://www.capterra.com.sg/compare/152997/181008/birdeye/vs/opinew-product-reviews","@type":"ListItem"}]}]}
</script>