---
description: Side-by-side comparison of ServiceNow Problem Management vs Action1. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow Problem Management vs Action1 Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Software](/directory/10001/it-management/software) > [ServiceNow Problem Management \<span\>vs\</span\> Action1](https://www.capterra.com.sg/compare/152872/180609/servicenow-problem-management/vs/action1-rmm)

# Compare ServiceNow Problem Management vs Action1

Canonical: https://www.capterra.com.sg/compare/152872/180609/servicenow-problem-management/vs/action1-rmm

> Detailed comparison between ServiceNow Problem Management and Action1. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceNow Problem Management | Action1 |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 42 | 237 |
| **Starting Price** | - | - |
| **Free Trial** | - | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | - | Live Online, Webinars, Documentation, Videos |

## Best for

### ServiceNow Problem Management

\-

### Action1

Internal IT departments and Managed Service Providers (MSPs).

## Key features

### ServiceNow Problem Management

- Configuration Management
- Dashboard
- IT Reporting
- Real-Time Monitoring
- Task Management

### Action1

- API
- Activity Tracking
- Application Security
- Asset Tracking
- Configuration Management
- Customizable Reports
- Dashboard
- Deployment Management
- Event Logs
- For MSPs
- IT Reporting
- Monitoring
- Policy Management
- Real-Time Data
- Real-Time Monitoring
- Remote Access & Monitoring
- Scheduling
- Task Management
- Threat Response
- Vulnerability Protection

## Links

- [View ServiceNow Problem Management Profile](https://www.capterra.com.sg/software/152872/servicenow-problem-management)
- [View Action1 Profile](https://www.capterra.com.sg/software/180609/action1-rmm)
- [View Original Comparison](https://www.capterra.com.sg/compare/152872/180609/servicenow-problem-management/vs/action1-rmm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceNow Problem Management vs Action1 Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of ServiceNow Problem Management vs Action1. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/152872/180609/servicenow-problem-management/vs/action1-rmm","about":[{"@id":"https://www.capterra.com.sg/software/152872/servicenow-problem-management#software"},{"@id":"https://www.capterra.com.sg/software/180609/action1-rmm#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/152872/180609/servicenow-problem-management/vs/action1-rmm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/152872/180609/servicenow-problem-management/vs/action1-rmm#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"ServiceNow Problem Management","description":"Minimize the business impact of service disruptions and prevent future disruptions. Investigate the root cause of an incident through structured problem analysis, then document solutions and workarounds in the KB.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a447a600-9ae0-47d2-ad23-cbcef255c0ea.jpeg","url":"https://www.capterra.com.sg/software/152872/servicenow-problem-management","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/152872/servicenow-problem-management#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":42},"operatingSystem":"Cloud"},{"name":"Action1","description":"Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. \n\nIn 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fce1f015-6f4c-4bb5-abd4-8de60ce98817.png","url":"https://www.capterra.com.sg/software/180609/action1-rmm","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/180609/action1-rmm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":237},"operatingSystem":"Cloud, Apple, Windows"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Software","position":2,"item":"/directory/10001/it-management/software","@type":"ListItem"},{"name":"ServiceNow Problem Management vs Action1","position":3,"item":"https://www.capterra.com.sg/compare/152872/180609/servicenow-problem-management/vs/action1-rmm","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/compare/152872/180609/servicenow-problem-management/vs/action1-rmm#breadcrumblist"}]}
</script>