---
description: Side-by-side comparison of ServiceNow Problem Management vs IT Glue. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow Problem Management vs IT Glue Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Software](/directory/10001/it-management/software) > [ServiceNow Problem Management \<span\>vs\</span\> IT Glue](https://www.capterra.com.sg/compare/152872/170401/servicenow-problem-management/vs/itglue)

# Compare ServiceNow Problem Management vs IT Glue

Canonical: https://www.capterra.com.sg/compare/152872/170401/servicenow-problem-management/vs/itglue

> Detailed comparison between ServiceNow Problem Management and IT Glue. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow Problem Management | IT Glue |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 42 | 331 |
| **Starting Price** | - | US$29.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | - | Live Online, Webinars, Documentation, Videos |

## Best for

### ServiceNow Problem Management

\-

### IT Glue

IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation.

## Key features

### ServiceNow Problem Management

- Configuration Management
- Dashboard
- IT Reporting
- Knowledge Management
- Task Management

### IT Glue

- API
- Archiving & Retention
- Asset Tracking
- Checklists
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Customizable Reports
- Dashboard
- Document Capture
- Event Logs
- Help Desk Management
- IT Reporting
- Knowledge Management
- License Management
- Monitoring
- Real-Time Data
- Reminders
- Support Ticket Management
- Task Management

## Links

- [View ServiceNow Problem Management Profile](https://www.capterra.com.sg/software/152872/servicenow-problem-management)
- [View IT Glue Profile](https://www.capterra.com.sg/software/170401/itglue)
- [View Original Comparison](https://www.capterra.com.sg/compare/152872/170401/servicenow-problem-management/vs/itglue)

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