---
description: Side-by-side comparison of ServiceNow vs Milvus. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow vs Milvus Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/30532/business-management/software) > [ServiceNow \<span\>vs\</span\> Milvus](https://www.capterra.com.sg/compare/152871/202528/servicenow/vs/milvus)

# Compare ServiceNow vs Milvus

Canonical: https://www.capterra.com.sg/compare/152871/202528/servicenow/vs/milvus

> Detailed comparison between ServiceNow and Milvus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceNow | Milvus |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 350 | 298 |
| **Starting Price** | US$100.00 | R$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

### Milvus

Ideal for Managed Service Providers (MSPs), software houses, internal IT departments, consulting firms and companies that provide recurring technical support.

## Key features

### ServiceNow

- API
- Capacity Management
- Contract/License Management
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Knowledge Management
- License Management
- Monitoring
- Project Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Task Management
- Ticket Management

### Milvus

- API
- Capacity Management
- Contract/License Management
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Knowledge Management
- License Management
- Monitoring
- Project Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Task Management
- Ticket Management

## Links

- [View ServiceNow Profile](https://www.capterra.com.sg/software/152871/servicenow)
- [View Milvus Profile](https://www.capterra.com.sg/software/202528/milvus)
- [View Original Comparison](https://www.capterra.com.sg/compare/152871/202528/servicenow/vs/milvus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceNow vs Milvus Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of ServiceNow vs Milvus. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/152871/202528/servicenow/vs/milvus","about":[{"@id":"https://www.capterra.com.sg/software/152871/servicenow#software"},{"@id":"https://www.capterra.com.sg/software/202528/milvus#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/152871/202528/servicenow/vs/milvus#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/152871/202528/servicenow/vs/milvus#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"ServiceNow","description":"ServiceNow Configuration Management Database (CMDB) provides visibility into IT infrastructure and services, serving as a single system of record for configuration item data. Integrated with IT systems via service graph connectors, it creates a unified view of the digital landscape, breaking down silos and enabling effective management of digital product lifecycles.\n\nThe CMDB automates data acquisition, continuously refreshing information to assess risk, impact, and maintain data accuracy for AI outcomes and audits. Its visualization and reporting tools offer a clear view of CI relationships.\n\nBy consolidating data from multiple sources, ServiceNow CMDB delivers a single source of truth, enhancing decision-making, operational efficiency, and risk management. Seamlessly connecting with the broader ServiceNow platform, it strengthens workflows across the enterprise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0848cb76-626a-41e4-81ed-86b3a104f51b.png","url":"https://www.capterra.com.sg/software/152871/servicenow","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/152871/servicenow#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":350,"ratingValue":4.5},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Milvus","description":"Milvus is an all-in-one Help Desk, Service Desk and IT Operations platform for companies that need more than ticket management.\nIn addition to omnichannel support, Milvus provides intelligent inventory, endpoint monitoring, remote assistance, SLA management, contract administration and AI-powered automation.\n\nDesigned for IT teams, MSPs and software providers, Milvus replaces multiple disconnected tools with a single workspace, allowing organizations to support customers proactively while maintaining complete control over their infrastructure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/09b18829-abdb-4b9b-92a6-8a6da20f5fd2.png","url":"https://www.capterra.com.sg/software/202528/milvus","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/202528/milvus#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":298,"ratingValue":4.8},"offers":{"price":"35","@type":"Offer","priceCurrency":"BRL"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/compare/152871/202528/servicenow/vs/milvus#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Business Management Software","position":2,"item":"/directory/30532/business-management/software","@type":"ListItem"},{"name":"ServiceNow vs Milvus","position":3,"item":"https://www.capterra.com.sg/compare/152871/202528/servicenow/vs/milvus","@type":"ListItem"}]}]}
</script>
