---
description: Side-by-side comparison of ServiceNow vs OnPage Incident Management System. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow vs OnPage Incident Management System Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [ServiceNow \<span\>vs\</span\> OnPage Incident Management System](https://www.capterra.com.sg/compare/152871/176637/servicenow/vs/incident-management-system)

# Compare ServiceNow vs OnPage Incident Management System

Canonical: https://www.capterra.com.sg/compare/152871/176637/servicenow/vs/incident-management-system

> Detailed comparison between ServiceNow and OnPage Incident Management System. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceNow | OnPage Incident Management System |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 348 | 40 |
| **Starting Price** | US$100.00 | US$13.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

### OnPage Incident Management System

OnPage serves IT professionals with fast, reliable incident management, instantaneous critical alert delivery, IT on-call management and escalation policies.

## Key features

### ServiceNow

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Availability Management
- Change Management
- Incident Management
- Monitoring
- Prioritization
- Problem Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

### OnPage Incident Management System

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Availability Management
- Change Management
- Incident Management
- Monitoring
- Prioritization
- Problem Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

## Links

- [View ServiceNow Profile](https://www.capterra.com.sg/software/152871/servicenow)
- [View OnPage Incident Management System Profile](https://www.capterra.com.sg/software/176637/incident-management-system)
- [View Original Comparison](https://www.capterra.com.sg/compare/152871/176637/servicenow/vs/incident-management-system)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceNow vs OnPage Incident Management System Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of ServiceNow vs OnPage Incident Management System. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/152871/176637/servicenow/vs/incident-management-system","about":[{"@id":"https://www.capterra.com.sg/software/152871/servicenow#software"},{"@id":"https://www.capterra.com.sg/software/176637/incident-management-system#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/152871/176637/servicenow/vs/incident-management-system#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/152871/176637/servicenow/vs/incident-management-system#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"ServiceNow","description":"ServiceNow Configuration Management Database (CMDB) provides visibility into IT infrastructure and services, serving as a single system of record for configuration item data. Integrated with IT systems via service graph connectors, it creates a unified view of the digital landscape, breaking down silos and enabling effective management of digital product lifecycles.\n\nThe CMDB automates data acquisition, continuously refreshing information to assess risk, impact, and maintain data accuracy for AI outcomes and audits. Its visualization and reporting tools offer a clear view of CI relationships.\n\nBy consolidating data from multiple sources, ServiceNow CMDB delivers a single source of truth, enhancing decision-making, operational efficiency, and risk management. Seamlessly connecting with the broader ServiceNow platform, it strengthens workflows across the enterprise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0848cb76-626a-41e4-81ed-86b3a104f51b.png","url":"https://www.capterra.com.sg/software/152871/servicenow","@id":"https://www.capterra.com.sg/software/152871/servicenow#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":348},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"OnPage Incident Management System","description":"OnPage is the industry leading Secure Incident Management System with its unique ALERT-UNTIL-READ technology. HIPAA secure, built around the incident resolution life-cycle, the platform enables organizations to automate the incident notification process from inception till resolution to mitigate human errors and reduce MTTR, while allowing secure team collaboration.\nOnPages Escalation policies, Redundancies, and scheduling algorithms ensure that a critical message is never missed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/71e830bb-5403-43a7-b208-e9cb32bbe5f1.png","url":"https://www.capterra.com.sg/software/176637/incident-management-system","@id":"https://www.capterra.com.sg/software/176637/incident-management-system#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":40},"offers":{"price":"13.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.sg/compare/152871/176637/servicenow/vs/incident-management-system#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"ServiceNow vs OnPage Incident Management System","position":3,"item":"https://www.capterra.com.sg/compare/152871/176637/servicenow/vs/incident-management-system","@type":"ListItem"}]}]}
</script>