---
description: Side-by-side comparison of eWay-CRM vs Zywave Agency Management. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eWay-CRM vs Zywave Agency Management Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Manufacturing Software](/directory/30918/manufacturing/software) > [eWay-CRM \<span\>vs\</span\> Zywave Agency Management](https://www.capterra.com.sg/compare/152769/209983/eway-crm/vs/agency-management-ams-sales-cloud)

# Compare eWay-CRM vs Zywave Agency Management

Canonical: https://www.capterra.com.sg/compare/152769/209983/eway-crm/vs/agency-management-ams-sales-cloud

> Detailed comparison between eWay-CRM and Zywave Agency Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | eWay-CRM | Zywave Agency Management |
| **Overall rating** | 4.5/5 | 2.1/5 |
| **Total Reviews** | 820 | 27 |
| **Starting Price** | US$20.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### eWay-CRM

Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting.

### Zywave Agency Management

Insurance agencies (employee benefits and property \&amp; casualty), brokers, and carriers.

## Key features

### eWay-CRM

- Accounting
- Auto-Dialer
- Calendar/Reminder System
- Committee Management
- Contact Database
- Contact Management
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Deal Management
- Document Templates
- Interaction Tracking
- Lead Management
- MES
- Pipeline Reports
- Sales Pipeline Management
- Scheduling
- Search/Filter
- Segmentation
- Third-Party Integrations

### Zywave Agency Management

- Calendar/Reminder System
- Contact Database
- Contact Management
- Customizable Fields
- Data Import/Export
- Interaction Tracking
- Lead Management
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Third-Party Integrations

## Links

- [View eWay-CRM Profile](https://www.capterra.com.sg/software/152769/eway-crm)
- [View Zywave Agency Management Profile](https://www.capterra.com.sg/software/209983/agency-management-ams-sales-cloud)
- [View Original Comparison](https://www.capterra.com.sg/compare/152769/209983/eway-crm/vs/agency-management-ams-sales-cloud)

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