---
description: Side-by-side comparison of eWay-CRM vs ChurnZero. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eWay-CRM vs ChurnZero Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Manufacturing Software](/directory/30918/manufacturing/software) > [eWay-CRM \<span\>vs\</span\> ChurnZero](https://www.capterra.com.sg/compare/152769/157980/eway-crm/vs/churnzero)

# Compare eWay-CRM vs ChurnZero

Canonical: https://www.capterra.com.sg/compare/152769/157980/eway-crm/vs/churnzero

> Detailed comparison between eWay-CRM and ChurnZero. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | eWay-CRM | ChurnZero |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 820 | 129 |
| **Starting Price** | US$20.00 | US$12,000.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### eWay-CRM

Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting.

### ChurnZero

ChurnZero was designed for digital subscription businesses (SAAS, content, services) where customer engagement is key to Customer Success.

## Key features

### eWay-CRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Client Management
- Client Tracking
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Multi-Channel Communication
- Opportunity Management
- Real-Time Analytics
- Reminders
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Time Tracking
- Workflow Management

### ChurnZero

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Client Management
- Client Tracking
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Multi-Channel Communication
- Opportunity Management
- Real-Time Analytics
- Reminders
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Time Tracking
- Workflow Management

## Links

- [View eWay-CRM Profile](https://www.capterra.com.sg/software/152769/eway-crm)
- [View ChurnZero Profile](https://www.capterra.com.sg/software/157980/churnzero)
- [View Original Comparison](https://www.capterra.com.sg/compare/152769/157980/eway-crm/vs/churnzero)

-----

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