---
description: Side-by-side comparison of CTM vs 800.com. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CTM vs 800.com Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [CTM \<span\>vs\</span\> 800.com](https://www.capterra.com.sg/compare/152004/208208/call-tracking-software/vs/800-com)

# Compare CTM vs 800.com

Canonical: https://www.capterra.com.sg/compare/152004/208208/call-tracking-software/vs/800-com

> Detailed comparison between CTM and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | 800.com |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 158 | 330 |
| **Starting Price** | US$79.00 | US$149.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Key features

### CTM

- API
- Archiving & Retention
- Call Disposition
- Call Monitoring
- Call Routing
- Call Scoring
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Callback Scheduling
- Customizable Reports
- Fax Management
- Keyword Tracking
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging

### 800.com

- API
- Archiving & Retention
- Call Disposition
- Call Monitoring
- Call Routing
- Call Scoring
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Callback Scheduling
- Customizable Reports
- Fax Management
- Keyword Tracking
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging

## Links

- [View CTM Profile](https://www.capterra.com.sg/software/152004/call-tracking-software)
- [View 800.com Profile](https://www.capterra.com.sg/software/208208/800-com)
- [View Original Comparison](https://www.capterra.com.sg/compare/152004/208208/call-tracking-software/vs/800-com)

-----

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