---
description: Side-by-side comparison of CTM vs Zultys MX System. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CTM vs Zultys MX System Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [CTM \<span\>vs\</span\> Zultys MX System](https://www.capterra.com.sg/compare/152004/162194/call-tracking-software/vs/mxie)

# Compare CTM vs Zultys MX System

Canonical: https://www.capterra.com.sg/compare/152004/162194/call-tracking-software/vs/mxie

> Detailed comparison between CTM and Zultys MX System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | Zultys MX System |
| **Overall rating** | 4.7/5 | 3.7/5 |
| **Total Reviews** | 158 | 27 |
| **Starting Price** | US$79.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation | - |

## Best for

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

### Zultys MX System

Web-based and on-premise desktop client application that help businesses of all sizes manage diverse communications including conducting video calls, launching web conferences, and more.

## Key features

### CTM

- Blended Call Center
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Management
- Customizable Reports
- FCC Compliance
- Lead Management
- Live Chat
- Monitoring
- Natural Language Processing
- Real-Time Data
- Recording
- VoIP Connection
- Voice Mail

### Zultys MX System

- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Contact Management
- Live Chat
- VoIP Connection
- Voice Mail

## Links

- [View CTM Profile](https://www.capterra.com.sg/software/152004/call-tracking-software)
- [View Zultys MX System Profile](https://www.capterra.com.sg/software/162194/mxie)
- [View Original Comparison](https://www.capterra.com.sg/compare/152004/162194/call-tracking-software/vs/mxie)

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