---
description: Side-by-side comparison of Marchex vs 800.com. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Marchex vs 800.com Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [Marchex \<span\>vs\</span\> 800.com](https://www.capterra.com.sg/compare/152002/208208/call-analytics/vs/800-com)

# Compare Marchex vs 800.com

Canonical: https://www.capterra.com.sg/compare/152002/208208/call-analytics/vs/800-com

> Detailed comparison between Marchex and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Marchex | 800.com |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 32 | 346 |
| **Starting Price** | US$0.01 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Marchex

Marchex is a leading provider of call tracking, call analytics and conversational intelligence for businesses that depend on inbound phone calls for revenue.

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Key features

### Marchex

- API
- Alerts/Notifications
- CRM
- Call Disposition
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Call Transcription
- Caller ID
- Campaign Analytics
- Contact Management
- Conversion Tracking
- Customizable Reports
- IVR
- Keyword Tracking
- SMS Messaging
- Third-Party Integrations

### 800.com

- API
- Alerts/Notifications
- CRM
- Call Disposition
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Caller ID
- Campaign Analytics
- Contact Management
- Conversion Tracking
- Customizable Reports
- IVR
- Keyword Tracking
- Recording
- SMS Messaging
- Third-Party Integrations

## Links

- [View Marchex Profile](https://www.capterra.com.sg/software/152002/call-analytics)
- [View 800.com Profile](https://www.capterra.com.sg/software/208208/800-com)
- [View Original Comparison](https://www.capterra.com.sg/compare/152002/208208/call-analytics/vs/800-com)

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