---
description: Side-by-side comparison of Marchex vs VoIP.ms. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Marchex vs VoIP.ms Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [Marchex \<span\>vs\</span\> VoIP.ms](https://www.capterra.com.sg/compare/152002/203084/call-analytics/vs/voip-ms)

# Compare Marchex vs VoIP.ms

Canonical: https://www.capterra.com.sg/compare/152002/203084/call-analytics/vs/voip-ms

> Detailed comparison between Marchex and VoIP.ms. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Marchex | VoIP.ms |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 32 | 698 |
| **Starting Price** | US$0.01 | US$1.10 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### Marchex

Marchex is a leading provider of call tracking, call analytics and conversational intelligence for businesses that depend on inbound phone calls for revenue.

### VoIP.ms

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service.

## Key features

### Marchex

- API
- Activity Dashboard
- Alerts/Notifications
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Caller ID
- Customizable Reports
- Engagement Tracking
- IVR
- Keyword Tracking
- Reporting/Analytics
- Scheduled Messaging

### VoIP.ms

- API
- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Caller ID
- Computer Telephony Integration
- IVR
- Reporting/Analytics
- Video Conferencing
- Virtual Extensions

## Links

- [View Marchex Profile](https://www.capterra.com.sg/software/152002/call-analytics)
- [View VoIP.ms Profile](https://www.capterra.com.sg/software/203084/voip-ms)
- [View Original Comparison](https://www.capterra.com.sg/compare/152002/203084/call-analytics/vs/voip-ms)

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