---
description: Side-by-side comparison of Crisp vs Hippo. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Crisp vs Hippo Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Remote Work Software](/directory/31855/remote-work/software) > [Crisp \<span\>vs\</span\> Hippo](https://www.capterra.com.sg/compare/151292/185789/crisp/vs/hippo)

# Compare Crisp vs Hippo

Canonical: https://www.capterra.com.sg/compare/151292/185789/crisp/vs/hippo

> Detailed comparison between Crisp and Hippo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Crisp | Hippo |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 147 | 4 |
| **Starting Price** | US$45.00 | US$17.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Crisp

600,000+ companies are using Crisp to talk with their customers on any channel, increase internal collaboration and drive more sales.

### Hippo

Designed for small businesses and large enterprises, Hippo helps you create a personalized customer experience with omnichannel engagements, centralized customer support and marketing automation.

## Key features

### Crisp

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Contact Management
- Customizable Branding
- File Sharing
- Lead Management
- Mobile Access
- Natural Language Processing
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Video Conferencing

### Hippo

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Contact Management
- Customizable Branding
- File Sharing
- Mobile Access
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Third-Party Integrations
- Transcripts/Chat History

## Links

- [View Crisp Profile](https://www.capterra.com.sg/software/151292/crisp)
- [View Hippo Profile](https://www.capterra.com.sg/software/185789/hippo)
- [View Original Comparison](https://www.capterra.com.sg/compare/151292/185789/crisp/vs/hippo)

-----

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