---
description: Side-by-side comparison of Refract vs Outreach. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Refract vs Outreach Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Sales Forecasting Software](/directory/30930/sales-forecasting/software) > [Refract \<span\>vs\</span\> Outreach](https://www.capterra.com.sg/compare/151148/159318/refract/vs/outreach)

# Compare Refract vs Outreach

Canonical: https://www.capterra.com.sg/compare/151148/159318/refract/vs/outreach

> Detailed comparison between Refract and Outreach. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Refract | Outreach |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 24 | 308 |
| **Starting Price** | US$50.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Refract

Empowering Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day.

### Outreach

Outreach can be used by every member of your sales and revenue teams, from account executives and sales managers to sales leaders and RevOps.

## Key features

### Refract

- Activity Dashboard
- Archiving & Retention
- CRM
- Call List Management
- Call Recording
- Call Transcription
- Collaboration Tools
- Conversation Intelligence
- Dashboard
- Data Import/Export
- On-Demand Recording
- Onboarding
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Recording
- Sales Trend Analysis

### Outreach

- Activity Dashboard
- Archiving & Retention
- CRM
- Call List Management
- Call Recording
- Call Tracking
- Call Transcription
- Collaboration Tools
- Conversation Intelligence
- Dashboard
- Data Import/Export
- Natural Language Processing
- On-Demand Recording
- Onboarding
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Recording
- Sales Activity Management
- Sales Trend Analysis

## Links

- [View Refract Profile](https://www.capterra.com.sg/software/151148/refract)
- [View Outreach Profile](https://www.capterra.com.sg/software/159318/outreach)
- [View Original Comparison](https://www.capterra.com.sg/compare/151148/159318/refract/vs/outreach)

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