---
description: Side-by-side comparison of Ticketing Application for Office 365 vs NinjaOne. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ticketing Application for Office 365 vs NinjaOne Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [Ticketing Application for Office 365 \<span\>vs\</span\> NinjaOne](https://www.capterra.com.sg/compare/149155/165889/ticketing-application-for-office-365/vs/ninjaone)

# Compare Ticketing Application for Office 365 vs NinjaOne

Canonical: https://www.capterra.com.sg/compare/149155/165889/ticketing-application-for-office-365/vs/ninjaone

> Detailed comparison between Ticketing Application for Office 365 and NinjaOne. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Ticketing Application for Office 365 | NinjaOne |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 6 | 293 |
| **Starting Price** | - | - |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | Live Online, Webinars, Documentation, Videos |

## Best for

### Ticketing Application for Office 365

HyperTeam Ticketing Application is ideal for companies that already use Office365. It provides ticket tracking for customer service as well as escelation options for tickets.

### NinjaOne

NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

## Key features

### Ticketing Application for Office 365

- Project Management
- Ticket Management
- Workflow Management

### NinjaOne

- Application Security
- Asset Tracking
- Automatic User/Device Recognition
- Customizable Reports
- Data Recovery
- Encryption
- External Storage Device Blocking
- Mobile Alerts
- Monitoring
- Multi-Location Monitoring
- Project Management
- Real-Time Data
- Remediation Management
- Risk Analysis
- Scheduling
- Service History
- Support Ticket Management
- Ticket Management
- Virtual Machine Monitoring
- Workflow Management

## Links

- [View Ticketing Application for Office 365 Profile](https://www.capterra.com.sg/software/149155/ticketing-application-for-office-365)
- [View NinjaOne Profile](https://www.capterra.com.sg/software/165889/ninjaone)
- [View Original Comparison](https://www.capterra.com.sg/compare/149155/165889/ticketing-application-for-office-365/vs/ninjaone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Ticketing Application for Office 365 vs NinjaOne Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Ticketing Application for Office 365 vs NinjaOne. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/149155/165889/ticketing-application-for-office-365/vs/ninjaone","about":[{"@id":"https://www.capterra.com.sg/software/149155/ticketing-application-for-office-365#software"},{"@id":"https://www.capterra.com.sg/software/165889/ninjaone#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/149155/165889/ticketing-application-for-office-365/vs/ninjaone#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/149155/165889/ticketing-application-for-office-365/vs/ninjaone#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.capterra.com.sg/#website"}},{"name":"Ticketing Application for Office 365","description":"HyperTeams Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service!  When used internally, this system gives employees a better way to send, track, and manage their work tickets. That means no more running marathons around the office when you need help or stalking IT when your computer crashes! When used externally, this solution gives your customers the opportunity to submit their own complaints or cases directly to the system.","url":"https://www.capterra.com.sg/software/149155/ticketing-application-for-office-365","@id":"https://www.capterra.com.sg/software/149155/ticketing-application-for-office-365#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":6,"ratingValue":4.2},"operatingSystem":"Windows"},{"name":"NinjaOne","description":"NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.\n\nThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.\n\nNinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/efd077e3-c01f-4c8d-86bb-e7a02350568c.png","url":"https://www.capterra.com.sg/software/165889/ninjaone","@id":"https://www.capterra.com.sg/software/165889/ninjaone#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":293,"ratingValue":4.7},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.sg/compare/149155/165889/ticketing-application-for-office-365/vs/ninjaone#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Software","position":2,"item":"/directory/30672/it-service/software","@type":"ListItem"},{"name":"Ticketing Application for Office 365 vs NinjaOne","position":3,"item":"https://www.capterra.com.sg/compare/149155/165889/ticketing-application-for-office-365/vs/ninjaone","@type":"ListItem"}]}]}
</script>
