---
description: Side-by-side comparison of VirtualPBX vs 800.com. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VirtualPBX vs 800.com Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [VirtualPBX \<span\>vs\</span\> 800.com](https://www.capterra.com.sg/compare/149117/208208/business-voip/vs/800-com)

# Compare VirtualPBX vs 800.com

Canonical: https://www.capterra.com.sg/compare/149117/208208/business-voip/vs/800-com

> Detailed comparison between VirtualPBX and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | VirtualPBX | 800.com |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 38 | 359 |
| **Starting Price** | US$15.00 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### VirtualPBX

VirtualPBX serves small businesses.

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Key features

### VirtualPBX

- API
- Archiving & Retention
- CRM
- Call Conferencing
- Call Disposition
- Call Routing
- Call Screening
- Call Tracking
- Callback Scheduling
- Contact Database
- Customizable Reports
- Fax Management
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

### 800.com

- API
- Archiving & Retention
- CRM
- Call Conferencing
- Call Disposition
- Call Routing
- Call Screening
- Call Tracking
- Callback Scheduling
- Contact Database
- Customizable Reports
- Fax Management
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

## Links

- [View VirtualPBX Profile](https://www.capterra.com.sg/software/149117/business-voip)
- [View 800.com Profile](https://www.capterra.com.sg/software/208208/800-com)
- [View Original Comparison](https://www.capterra.com.sg/compare/149117/208208/business-voip/vs/800-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"VirtualPBX vs 800.com Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of VirtualPBX vs 800.com. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/149117/208208/business-voip/vs/800-com","about":[{"@id":"https://www.capterra.com.sg/software/149117/business-voip#software"},{"@id":"https://www.capterra.com.sg/software/208208/800-com#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/149117/208208/business-voip/vs/800-com#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/149117/208208/business-voip/vs/800-com#webpage","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.capterra.com.sg/#website"}},{"name":"VirtualPBX","description":"We've been helping businesses stay connected since 1997. Keep it simple with one plan, no contracts, and pricing starting at $15/user/month. Stay connected from anywhere, then add AI tools to answer calls 24/7 and handle routine tasks whenever you're ready. Try VirtualPBX free for 14 days, backed by our U.S.-based support team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3e966108-d7c5-4ba1-8ce6-d88e53c6d639.png","url":"https://www.capterra.com.sg/software/149117/business-voip","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/149117/business-voip#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":38,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"800.com","description":"800.com is an AI-powered business phone and call intelligence platform trusted by more than 45,000 companies, from solo operators to multi-location agencies. It combines a modern cloud phone, marketing call tracking, and built-in AI on a single platform — so every call gets answered, attributed, and turned into action.\n\nActivate a toll-free, local, or premium vanity number in minutes, or port your existing number for free. Take calls anywhere using the desktop and iOS/Android apps with VoIP and Wi-Fi calling, and route every call exactly where it needs to go with standard, sequential, or simultaneous forwarding, custom hours, extensions, voicemail with transcription, business greetings, and call screening.\n\nThe AI layer is what sets 800.com apart from legacy VoIP providers. 800 AI Agents answer your calls 24/7 — qualifying leads, booking appointments on Google Calendar or Calendly, and handling FAQs in your own voice and brand, with no engineering required. 800 Intelligence runs on top","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b12cd8bd-097e-4944-897c-3a6b7e1c739b.png","url":"https://www.capterra.com.sg/software/208208/800-com","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/208208/800-com#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":359,"ratingValue":4.7},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/compare/149117/208208/business-voip/vs/800-com#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"VirtualPBX vs 800.com","position":3,"item":"https://www.capterra.com.sg/compare/149117/208208/business-voip/vs/800-com","@type":"ListItem"}]}]}
</script>