EasyCall Cloud vs Steam-connect

€25.00/month

€5.00/month

• Ease of Use

  4.8 (16)

• Features & Functionality

  4.4 (16)

• Customer Service

  4.6 (16)

• Value for Money

  4.8 (16)

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• Ease of Use

  4.6 (9)

• Features & Functionality

  4.6 (9)

• Customer Service

  4.6 (9)

• Value for Money

  4.7 (9)

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Target market: Small to large call centers and contact centers specializing in inbound and outbound telesales and telemarketing.

A wide range of companies with customer contact use Steam-connect: (external) call centers, customer contact centers, telemarketers, advertisers, support departments and SMEs.

• API
• Activity Tracking
• Auto-Dialer
• Automatic Call Distribution
• Call Scripting
• Call Tracking
• Computer Telephony Integration
• Inbound Call Center
• Monitoring
• Real-Time Data

See all features

• API
• Activity Tracking
• Auto-Dialer
• Automatic Call Distribution
• Call Scripting
• Call Tracking
• Computer Telephony Integration
• Inbound Call Center
• Monitoring
• Real-Time Data

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat