---
description: Side-by-side comparison of Textmagic vs Twilio. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Textmagic vs Twilio Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [SMS Survey Software](/directory/32937/sms-survey/software) > [Textmagic \<span\>vs\</span\> Twilio](https://www.capterra.com.sg/compare/147342/180158/textmagic/vs/twilio-communications-platform)

# Compare Textmagic vs Twilio

Canonical: https://www.capterra.com.sg/compare/147342/180158/textmagic/vs/twilio-communications-platform

> Detailed comparison between Textmagic and Twilio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Textmagic | Twilio |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 260 | 503 |
| **Starting Price** | - | US$0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Textmagic

Textmagic is used by marketing departments, customer service teams, healthcare providers, educational institutions, event organizers, and sales professionals.

### Twilio

Twilio is used by developers, contact centers, customer service departments, marketing teams, healthcare providers, customer loyalty teams, sales orgs and more in over 180 countries.

## Key features

### Textmagic

- 2-Way Messaging
- API
- Access Controls/Permissions
- Automated Responses
- CRM
- Campaign Management
- Chat/Messaging
- Contact Management
- Mass Texting
- Message Personalization
- Mobile Coupons
- Polls/Voting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Text-to-Win
- Third-Party Integrations

### Twilio

- 2-Way Messaging
- API
- Access Controls/Permissions
- Automated Responses
- CRM
- Campaign Management
- Chat/Messaging
- Contact Management
- Mass Texting
- Message Personalization
- Mobile Coupons
- Polls/Voting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Text-to-Win
- Third-Party Integrations

## Links

- [View Textmagic Profile](https://www.capterra.com.sg/software/147342/textmagic)
- [View Twilio Profile](https://www.capterra.com.sg/software/180158/twilio-communications-platform)
- [View Original Comparison](https://www.capterra.com.sg/compare/147342/180158/textmagic/vs/twilio-communications-platform)

-----

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