---
description: Side-by-side comparison of Heap vs Kissmetrics. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Heap vs Kissmetrics Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [User Experience (UX) Tools](/directory/31036/ux/software) > [Heap \<span\>vs\</span\> Kissmetrics](https://www.capterra.com.sg/compare/147216/154930/heap/vs/kissmetrics)

# Compare Heap vs Kissmetrics

Canonical: https://www.capterra.com.sg/compare/147216/154930/heap/vs/kissmetrics

> Detailed comparison between Heap and Kissmetrics. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Heap | Kissmetrics |
| **Overall rating** | 4.5/5 | 4.1/5 |
| **Total Reviews** | 42 | 19 |
| **Starting Price** | US$24,000.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Heap

Product Management, Product Analytics, Marketing, Digital Analytics, Website Analytics, Engineering, UX Teams, Session Replay, Digital Experience Monitoring

### Kissmetrics

SaaS, E-Commerce, Agencies

## Key features

### Heap

- Activity Tracking
- Cohort Analysis
- Collaboration Tools
- Customizable Reports
- Dashboard
- Engagement Tracking
- Interactive Reports
- Keyword Tracking
- Multi-Channel Data Collection
- Multiple Site Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Site Search Tracking
- Visitor Tracking
- Visual Analytics
- Visualization

### Kissmetrics

- Activity Tracking
- Cohort Analysis
- Collaboration Tools
- Customizable Reports
- Dashboard
- Engagement Tracking
- Interactive Reports
- Keyword Tracking
- Multi-Channel Data Collection
- Multiple Site Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Site Search Tracking
- Visitor Tracking
- Visual Analytics
- Visualization

## Links

- [View Heap Profile](https://www.capterra.com.sg/software/147216/heap)
- [View Kissmetrics Profile](https://www.capterra.com.sg/software/154930/kissmetrics)
- [View Original Comparison](https://www.capterra.com.sg/compare/147216/154930/heap/vs/kissmetrics)

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