---
description: Side-by-side comparison of CA Service Desk Manager vs 24Cevent. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CA Service Desk Manager vs 24Cevent Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [CA Service Desk Manager \<span\>vs\</span\> 24Cevent](https://www.capterra.com.sg/compare/145590/1038693/ca-service-desk-manager/vs/24cevent)

# Compare CA Service Desk Manager vs 24Cevent

Canonical: https://www.capterra.com.sg/compare/145590/1038693/ca-service-desk-manager/vs/24cevent

> Detailed comparison between CA Service Desk Manager and 24Cevent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CA Service Desk Manager | 24Cevent |
| **Overall rating** | 3.5/5 | 4.7/5 |
| **Total Reviews** | 13 | 18 |
| **Starting Price** | - | US$65.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### CA Service Desk Manager

IT service desk users, decision-makers, and analysts.

### 24Cevent

IT and Operations teams with active on-call rotations, SLAs to meet, and critical systems that cannot afford delayed response during incidents.

## Key features

### CA Service Desk Manager

- Dashboard
- IT Asset Management
- Incident Management
- Multi-Channel Communication
- Self Service Portal
- Support Ticket Management

### 24Cevent

- API
- Communication Management
- Email Alerts
- Event Logs
- IT Incident Management
- Incident Management
- Incident Reporting
- Maintenance Scheduling
- Mass Notifications
- Mobile Alerts
- Multi-Channel Communication
- Reporting/Analytics
- Self Service Portal
- Status Tracking
- Templates
- Two-Way Communication
- Workflow Management

## Links

- [View CA Service Desk Manager Profile](https://www.capterra.com.sg/software/145590/ca-service-desk-manager)
- [View 24Cevent Profile](https://www.capterra.com.sg/software/1038693/24cevent)
- [View Original Comparison](https://www.capterra.com.sg/compare/145590/1038693/ca-service-desk-manager/vs/24cevent)

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