---
description: Side-by-side comparison of Aircall vs 3CX. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aircall vs 3CX Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Aircall \<span\>vs\</span\> 3CX](https://www.capterra.com.sg/compare/144486/158704/aircall/vs/3cx)

# Compare Aircall vs 3CX

Canonical: https://www.capterra.com.sg/compare/144486/158704/aircall/vs/3cx

> Detailed comparison between Aircall and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Aircall | 3CX |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 466 | 468 |
| **Starting Price** | US$40.00 | $350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Aircall

Small to midsize businesses in healthcare, SaaS, professional services, financial services, and marketing agencies.

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## Key features

### Aircall

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Center

### 3CX

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Center

## Links

- [View Aircall Profile](https://www.capterra.com.sg/software/144486/aircall)
- [View 3CX Profile](https://www.capterra.com.sg/software/158704/3cx)
- [View Original Comparison](https://www.capterra.com.sg/compare/144486/158704/aircall/vs/3cx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Aircall vs 3CX Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Aircall vs 3CX. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/144486/158704/aircall/vs/3cx","about":[{"@id":"https://www.capterra.com.sg/software/144486/aircall#software"},{"@id":"https://www.capterra.com.sg/software/158704/3cx#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/144486/158704/aircall/vs/3cx#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/144486/158704/aircall/vs/3cx#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Aircall","description":"Aircall is a cloud-based business phone and call center platform that brings voice, SMS, and WhatsApp into one shared workspace. Sales and support teams use it to manage high volumes of customer conversations while keeping their CRM and helpdesk tools in sync automatically.\n\nCore features include smart call routing, IVR, call recording, power dialer, live monitoring, and a shared inbox with full conversation history across channels. Over 250 native integrations connect with tools like Salesforce, HubSpot, and Zendesk, with automatic call logging after every interaction.\n\nAI tools handle inbound calls and messages around the clock, generate call summaries, score calls, and surface real-time coaching prompts for agents during live conversations.\n\nAircall suits SMB and mid-market sales teams, customer support teams, and revenue operations roles across healthcare, SaaS, professional services, and marketing agencies. A minimum of three licenses is required.","image":"https://images.g2crowd.com/display-layer-screenshots/4872/f18599a2f6972df2e068d9cb3075e190b291cfe7f982b9d8acb58a0df246462c.jpg","url":"https://www.capterra.com.sg/software/144486/aircall","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/144486/aircall#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":466,"ratingValue":4.2},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"name":"3CX","description":"3CX is a cloud-based and on-premise IP PBX solution that offers complete unified communications, suitable for any business size or industry. With 3CX, employees can work from anywhere. Key features include video conferencing, live chat, mobile apps and advanced contact center features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cefb624c-dc1e-403a-9541-4436aca1b281.png","url":"https://www.capterra.com.sg/software/158704/3cx","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/158704/3cx#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":468,"ratingValue":4.4},"offers":{"price":"350","@type":"Offer","priceCurrency":"SGD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/compare/144486/158704/aircall/vs/3cx#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/30231/ivr/software","@type":"ListItem"},{"name":"Aircall vs 3CX","position":3,"item":"https://www.capterra.com.sg/compare/144486/158704/aircall/vs/3cx","@type":"ListItem"}]}]}
</script>
