---
description: Side-by-side comparison of Aircall vs Zoho Voice. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aircall vs Zoho Voice Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Aircall \<span\>vs\</span\> Zoho Voice](https://www.capterra.com.sg/compare/144486/1029158/aircall/vs/zoho-voice)

# Compare Aircall vs Zoho Voice

Canonical: https://www.capterra.com.sg/compare/144486/1029158/aircall/vs/zoho-voice

> Detailed comparison between Aircall and Zoho Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Aircall | Zoho Voice |
| **Overall rating** | 4.2/5 | 4.0/5 |
| **Total Reviews** | 466 | 46 |
| **Starting Price** | US$40.00 | US$34.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Aircall

Small to midsize businesses in healthcare, SaaS, professional services, financial services, and marketing agencies.

### Zoho Voice

Sales and Marketing, Customer Support, Customer Engagement, Business Phone Calls, Tele-Marketing Agents, Call Centers, Contact Centers, Recruiters, Tele-Calling Agents

## Key features

### Aircall

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Integrations Management
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Recording
- Virtual Call Center

### Zoho Voice

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Integrations Management
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Recording
- Virtual Call Center

## Links

- [View Aircall Profile](https://www.capterra.com.sg/software/144486/aircall)
- [View Zoho Voice Profile](https://www.capterra.com.sg/software/1029158/zoho-voice)
- [View Original Comparison](https://www.capterra.com.sg/compare/144486/1029158/aircall/vs/zoho-voice)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Aircall vs Zoho Voice Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Aircall vs Zoho Voice. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/144486/1029158/aircall/vs/zoho-voice","about":[{"@id":"https://www.capterra.com.sg/software/144486/aircall#software"},{"@id":"https://www.capterra.com.sg/software/1029158/zoho-voice#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/144486/1029158/aircall/vs/zoho-voice#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/144486/1029158/aircall/vs/zoho-voice#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Aircall","description":"Aircall is a cloud-based business phone and call center platform that brings voice, SMS, and WhatsApp into one shared workspace. Sales and support teams use it to manage high volumes of customer conversations while keeping their CRM and helpdesk tools in sync automatically.\n\nCore features include smart call routing, IVR, call recording, power dialer, live monitoring, and a shared inbox with full conversation history across channels. Over 250 native integrations connect with tools like Salesforce, HubSpot, and Zendesk, with automatic call logging after every interaction.\n\nAI tools handle inbound calls and messages around the clock, generate call summaries, score calls, and surface real-time coaching prompts for agents during live conversations.\n\nAircall suits SMB and mid-market sales teams, customer support teams, and revenue operations roles across healthcare, SaaS, professional services, and marketing agencies. A minimum of three licenses is required.","image":"https://images.g2crowd.com/display-layer-screenshots/4872/f18599a2f6972df2e068d9cb3075e190b291cfe7f982b9d8acb58a0df246462c.jpg","url":"https://www.capterra.com.sg/software/144486/aircall","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/144486/aircall#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":466,"ratingValue":4.2},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"name":"Zoho Voice","description":"Zoho Voice is an online business telephony and contact center solution for businesses of all sizes with key features to elevate your business operations.\n - Advanced Calling and Routing: IVR, Messaging, and Voicemail services.\n - Premium features: Power dialer, Call monitoring, and Queue performance metrics.\n - Granular Visibility to calls at both the team and agent levels via detailed Call Analytics and Dashboards.\n - Seamless Integrations with Zoho Apps for better customer interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6f9d0470-ff37-49dc-931b-86da0a25c567.png","url":"https://www.capterra.com.sg/software/1029158/zoho-voice","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1029158/zoho-voice#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":46,"ratingValue":4.0},"offers":{"price":"34","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios"},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/compare/144486/1029158/aircall/vs/zoho-voice#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/30231/ivr/software","@type":"ListItem"},{"name":"Aircall vs Zoho Voice","position":3,"item":"https://www.capterra.com.sg/compare/144486/1029158/aircall/vs/zoho-voice","@type":"ListItem"}]}]}
</script>
