---
description: Side-by-side comparison of Yotpo vs Smile.io. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Yotpo vs Smile.io Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Yotpo \<span\>vs\</span\> Smile.io](https://www.capterra.com.sg/compare/144389/169446/yotpo/vs/smile-io)

# Compare Yotpo vs Smile.io

Canonical: https://www.capterra.com.sg/compare/144389/169446/yotpo/vs/smile-io

> Detailed comparison between Yotpo and Smile.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Yotpo | Smile.io |
| **Overall rating** | 4.5/5 | 4.9/5 |
| **Total Reviews** | 376 | 67 |
| **Starting Price** | US$199.00 | US$199.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Yotpo

eCommerce brands, online retailers, digital marketers, customer experience managers, and brand growth strategists.

### Smile.io

Ecommerce brands on Shopify and BigCommerce, that want to start turning their one-time customers into loyal brand advocates that come back again and again.

## Key features

### Yotpo

- API
- Activity Dashboard
- Communication Management
- Customizable Branding
- Dashboard
- Email Marketing
- For Customer Referrals
- Gamification
- Loyalty Cards
- Loyalty Program
- Multi-Channel Marketing
- Performance Metrics
- ROI Tracking
- Referral Tracking
- Reporting/Analytics
- Rewards Management
- Social Media Integration
- Social Promotion
- Third-Party Integrations
- eCommerce Management

### Smile.io

- API
- Activity Dashboard
- Communication Management
- Customizable Branding
- Dashboard
- Email Marketing
- For Customer Referrals
- Gamification
- Loyalty Program
- Multi-Channel Marketing
- Performance Metrics
- ROI Tracking
- Referral Tracking
- Reporting/Analytics
- Rewards Management
- Social Media Integration
- Social Promotion
- Third-Party Integrations
- eCommerce Management

## Links

- [View Yotpo Profile](https://www.capterra.com.sg/software/144389/yotpo)
- [View Smile.io Profile](https://www.capterra.com.sg/software/169446/smile-io)
- [View Original Comparison](https://www.capterra.com.sg/compare/144389/169446/yotpo/vs/smile-io)

-----

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