---
description: Side-by-side comparison of Tidio vs SoLike. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Tidio vs SoLike Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Tidio \<span\>vs\</span\> SoLike](https://www.capterra.com.sg/compare/144040/1064906/tidio-chat/vs/solike)

# Compare Tidio vs SoLike

Canonical: https://www.capterra.com.sg/compare/144040/1064906/tidio-chat/vs/solike

> Detailed comparison between Tidio and SoLike. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Tidio | SoLike |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 590 | 6 |
| **Starting Price** | US$0.00 | €0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Tidio

Thanks to its scalability, Tidio is appropriate for companies of all sizes—be it retail, tech, or services. Available in multiple languages and regions.

### SoLike

Reviews management&#10;Chrome extension combined with AI&#10;Google, TripAdvisor, TrustPilot, Skeepers, booking, Airbnb, Amazon, Google Play Store and Apple Store

## Key features

### Tidio

- API
- Access Controls/Permissions
- Activity Dashboard
- Chatbot
- Customer Experience Management
- Customizable Fields
- Customizable Templates
- Dashboard
- Data Import/Export
- Feedback Management
- For eCommerce
- Machine Learning
- Mobile App
- Multi-Channel Communication
- Multi-Language
- Multiple Data Sources
- Natural Language Processing
- Negative Feedback Management
- Real-Time Data
- Third-Party Integrations

### SoLike

- API
- Access Controls/Permissions
- Activity Dashboard
- Chatbot
- Customer Experience Management
- Customizable Fields
- Customizable Templates
- Dashboard
- Data Import/Export
- Feedback Management
- For eCommerce
- Machine Learning
- Mobile App
- Multi-Channel Communication
- Multi-Language
- Multiple Data Sources
- Natural Language Processing
- Negative Feedback Management
- Real-Time Data
- Third-Party Integrations

## Links

- [View Tidio Profile](https://www.capterra.com.sg/software/144040/tidio-chat)
- [View SoLike Profile](https://www.capterra.com.sg/software/1064906/solike)
- [View Original Comparison](https://www.capterra.com.sg/compare/144040/1064906/tidio-chat/vs/solike)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Tidio vs SoLike Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Tidio vs SoLike. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/144040/1064906/tidio-chat/vs/solike","about":[{"@id":"https://www.capterra.com.sg/software/144040/tidio-chat#software"},{"@id":"https://www.capterra.com.sg/software/1064906/solike#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/144040/1064906/tidio-chat/vs/solike#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/144040/1064906/tidio-chat/vs/solike#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Tidio","description":"Tidio is a customer support software suite that combines live chat, help desk, chatbot automation, and conversational AI agents. It’s trusted by over 300,000 businesses across ecommerce, tech, and service industries to improve response times, unify communication, and drive growth.\n\nWith Tidio, your support team can chat with customers in real time, automate routine questions using rule-based chatbots called Flows, and manage all conversations—whether they come from email, Messenger, Instagram, or WhatsApp—from a single, streamlined dashboard.\n\nAt the heart of Tidio is Lyro, a smart conversational AI agent capable of resolving up to 64% of everyday customer queries automatically. Lyro pulls from your existing support content to deliver reliable, brand-aligned answers—without guessing or going off-script.\n\nTidio helps teams provide great support at scale, without burning out your agents. It cuts response times, reduces missed messages, and lets your team focus on high-value tickets.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/055c92dd-b934-43d4-b32c-39ab74ff2af0.jpeg","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/144040/tidio-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":590},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"SoLike","description":"SoLike is a response generator for customer reviews online. SoLike AI enables companies to respond to customer reviews on all platforms 5x faster than before.\n\nHow does it work?\n1/ Install Chrome extension\n2/ AI set up to your brand identity\n3/ AI analyzes the content of each review and provides 3 personalized responses in the customer's language.\n4/ The chosen response is integrated directly into review sites such as Google, TripAdvisor, TrustPilot, Skeepers, booking, Airbnb, Amazon, Google Play Store and Apple Store...\n\nCustomer benefits:\n\n- Average gain of 12 hours per month\n- More varied and personalized responses\n- No spelling mistakes\n- Perfect multilingual responses\n- 100% response rate that improves conversion rate\n\nSuitable for: hotels, restaurants, healthcare, education, automotive, eCommerce, retail, online services...","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d8931176-565e-4bd6-8581-1d8324f6787a.gif","url":"https://www.capterra.com.sg/software/1064906/solike","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1064906/solike#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":6},"offers":{"price":"0","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Satisfaction Software","position":2,"item":"/directory/30541/customer-satisfaction/software","@type":"ListItem"},{"name":"Tidio vs SoLike","position":3,"item":"https://www.capterra.com.sg/compare/144040/1064906/tidio-chat/vs/solike","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/compare/144040/1064906/tidio-chat/vs/solike#breadcrumblist"}]}
</script>
