---
description: Side-by-side comparison of Groove vs Dynamics 365. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Groove vs Dynamics 365 Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Groove \<span\>vs\</span\> Dynamics 365](https://www.capterra.com.sg/compare/143005/157279/groove/vs/dynamics-365)

# Compare Groove vs Dynamics 365

Canonical: https://www.capterra.com.sg/compare/143005/157279/groove/vs/dynamics-365

> Detailed comparison between Groove and Dynamics 365. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Groove | Dynamics 365 |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 87 | 5811 |
| **Starting Price** | US$29.00 | US$50.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Documentation |

## Best for

### Groove

Small and medium sized businesses in B2C/B2B Software, eCommerce, Web Development/Design Agencies, Online Services, \&amp; Entrepreneurs

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

## Key features

### Groove

- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customer Engagement
- Customer History
- Customizable Templates
- Dashboard
- Email Management
- Knowledge Management
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Workflow Management

### Dynamics 365

- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customer Engagement
- Customer History
- Customizable Templates
- Dashboard
- Email Management
- Knowledge Management
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Workflow Management

## Links

- [View Groove Profile](https://www.capterra.com.sg/software/143005/groove)
- [View Dynamics 365 Profile](https://www.capterra.com.sg/software/157279/dynamics-365)
- [View Original Comparison](https://www.capterra.com.sg/compare/143005/157279/groove/vs/dynamics-365)

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