---
description: Side-by-side comparison of Hiver vs Google Workspace. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hiver vs Google Workspace Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [Hiver \<span\>vs\</span\> Google Workspace](https://www.capterra.com.sg/compare/142975/168389/hiver/vs/google-workspace)

# Compare Hiver vs Google Workspace

Canonical: https://www.capterra.com.sg/compare/142975/168389/hiver/vs/google-workspace

> Detailed comparison between Hiver and Google Workspace. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | Google Workspace |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 148 | 17671 |
| **Starting Price** | US$55.00 | US$7.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

### Google Workspace

Google Workspace is used by startups, healthcare, retailers, manufacturers, government agencies, professional services, tech companies, sales, marketing, and HR teams.

## Key features

### Hiver

- API
- Activity Tracking
- Chat/Messaging
- Customizable Reports
- Document Management
- Email Management
- Email Monitoring
- Full Text Search
- Live Chat
- Monitoring
- Multi-Channel Communication
- Project Management
- Real Time Editing
- Real-Time Chat
- Reminders
- SSL Security
- Search/Filter
- Shared Inboxes
- Surveys & Feedback
- Workflow Management

### Google Workspace

- API
- Activity Tracking
- Chat/Messaging
- Customizable Reports
- Document Management
- Email Management
- Email Monitoring
- Full Text Search
- Live Chat
- Monitoring
- Multi-Channel Communication
- Project Management
- Real Time Editing
- Real-Time Chat
- Reminders
- SSL Security
- Search/Filter
- Shared Inboxes
- Surveys & Feedback
- Workflow Management

## Links

- [View Hiver Profile](https://www.capterra.com.sg/software/142975/hiver)
- [View Google Workspace Profile](https://www.capterra.com.sg/software/168389/google-workspace)
- [View Original Comparison](https://www.capterra.com.sg/compare/142975/168389/hiver/vs/google-workspace)

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