15 years helping Singaporean businesses
choose better software
Talkdesk vs CloudAstrix ISP Suite
Starting Price
Not provided by vendor
US$20.00/month
Ratings
Overall
4.5 (722)Overall
Best for
Our target market is customer-centric companies with at least 5 agents looking to improve customer experiences through more personalized, data-driven customer interactions.
Internet Service Providers, Telecom Entrepreneurs, and Telephony Companies Globally. CloudAccounting is flexible to be used in any industry.
Features
- Call Monitoring
- Call Scripting
- Call Tracking
- IVR/Voice Recognition
- Predictive Dialer
- Real Time Data
- Reporting/Analytics
- Sentiment Analysis
- VoIP
- VoIP Connection
- Call Monitoring
- Call Scripting
- Call Tracking
- IVR/Voice Recognition
- Predictive Dialer
- Real Time Data
- Reporting/Analytics
- Sentiment Analysis
- VoIP
- VoIP Connection
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat