---
description: Side-by-side comparison of AskNicely vs Trustpilot. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AskNicely vs Trustpilot Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [AskNicely \<span\>vs\</span\> Trustpilot](https://www.capterra.com.sg/compare/141434/169618/asknicely-for-nps/vs/trustpilot)

# Compare AskNicely vs Trustpilot

Canonical: https://www.capterra.com.sg/compare/141434/169618/asknicely-for-nps/vs/trustpilot

> Detailed comparison between AskNicely and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | AskNicely | Trustpilot |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 100 | 1204 |
| **Starting Price** | US$399.00 | US$299.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### AskNicely

AskNicely is for marketing, operations and customer experience leaders who want to increase repeat purchase rates and referrals.

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

## Key features

### AskNicely

- API
- Customizable Reports
- Dashboard
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Trend Analysis

### Trustpilot

- API
- Customizable Reports
- Dashboard
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Trend Analysis

## Links

- [View AskNicely Profile](https://www.capterra.com.sg/software/141434/asknicely-for-nps)
- [View Trustpilot Profile](https://www.capterra.com.sg/software/169618/trustpilot)
- [View Original Comparison](https://www.capterra.com.sg/compare/141434/169618/asknicely-for-nps/vs/trustpilot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"AskNicely vs Trustpilot Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of AskNicely vs Trustpilot. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/141434/169618/asknicely-for-nps/vs/trustpilot","about":[{"@id":"https://www.capterra.com.sg/software/141434/asknicely-for-nps#software"},{"@id":"https://www.capterra.com.sg/software/169618/trustpilot#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/141434/169618/asknicely-for-nps/vs/trustpilot#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/141434/169618/asknicely-for-nps/vs/trustpilot#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"AskNicely","description":"Get more repeat purchases and referrals by improving your customers' experiences. Collect real-time customer feedback to motivate, engage, and coach your service providers so they can deliver exceptional customer experiences, every time. \n\nDiscover why AskNicely is the leading Customer Experience Management solution. Learn more at asknicely.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bc02849f-7f3c-4772-871b-cc20640e3c83.png","url":"https://www.capterra.com.sg/software/141434/asknicely-for-nps","@id":"https://www.capterra.com.sg/software/141434/asknicely-for-nps#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":100},"offers":{"price":"399","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/033c40dd-da31-451f-8e57-e5cb41d3476f.png","url":"https://www.capterra.com.sg/software/169618/trustpilot","@id":"https://www.capterra.com.sg/software/169618/trustpilot#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1204},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.sg/compare/141434/169618/asknicely-for-nps/vs/trustpilot#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"AskNicely vs Trustpilot","position":3,"item":"https://www.capterra.com.sg/compare/141434/169618/asknicely-for-nps/vs/trustpilot","@type":"ListItem"}]}]}
</script>
