---
description: Side-by-side comparison of MiVoice Business Solution vs Ultatel Cloud Business Phone System. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MiVoice Business Solution vs Ultatel Cloud Business Phone System Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Audio Conferencing Software](/directory/32919/audio-conferencing/software) > [MiVoice Business Solution \<span\>vs\</span\> Ultatel Cloud Business Phone System](https://www.capterra.com.sg/compare/140996/215555/MiVoice-Business-Solution/vs/clarity-business-phone-system)

# Compare MiVoice Business Solution vs Ultatel Cloud Business Phone System

Canonical: https://www.capterra.com.sg/compare/140996/215555/MiVoice-Business-Solution/vs/clarity-business-phone-system

> Detailed comparison between MiVoice Business Solution and Ultatel Cloud Business Phone System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MiVoice Business Solution | Ultatel Cloud Business Phone System |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 283 | 41 |
| **Starting Price** | US$20.99 | US$18.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### MiVoice Business Solution

MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000 seats from all industries at each stage of growth.

### Ultatel Cloud Business Phone System

Businesses that are looking to optimize their communications under one unified platform to reduce costs, offer remote working, boost ROI, or migrate from legacy to an award-winning cloud phone system.

## Key features

### MiVoice Business Solution

- API
- Activity Tracking
- Archiving & Retention
- Audio Calls
- CRM
- Call Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- On-Demand Recording
- Presentation Streaming
- Real-Time Chat
- Real-Time Data
- Recording
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Unified Communications
- User Profiles
- Video Conferencing

### Ultatel Cloud Business Phone System

- API
- Activity Tracking
- Archiving & Retention
- Audio Calls
- CRM
- Call Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- On-Demand Recording
- Presentation Streaming
- Real-Time Chat
- Real-Time Data
- Recording
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Unified Communications
- User Profiles
- Video Conferencing

## Links

- [View MiVoice Business Solution Profile](https://www.capterra.com.sg/software/140996/MiVoice-Business-Solution)
- [View Ultatel Cloud Business Phone System Profile](https://www.capterra.com.sg/software/215555/clarity-business-phone-system)
- [View Original Comparison](https://www.capterra.com.sg/compare/140996/215555/MiVoice-Business-Solution/vs/clarity-business-phone-system)

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