---
description: Side-by-side comparison of MiVoice Business Solution vs GoTo Connect. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MiVoice Business Solution vs GoTo Connect Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [MiVoice Business Solution \<span\>vs\</span\> GoTo Connect](https://www.capterra.com.sg/compare/140996/163604/MiVoice-Business-Solution/vs/goto-connect)

# Compare MiVoice Business Solution vs GoTo Connect

Canonical: https://www.capterra.com.sg/compare/140996/163604/MiVoice-Business-Solution/vs/goto-connect

> Detailed comparison between MiVoice Business Solution and GoTo Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MiVoice Business Solution | GoTo Connect |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 283 | 668 |
| **Starting Price** | US$20.99 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### MiVoice Business Solution

MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000 seats from all industries at each stage of growth.

### GoTo Connect

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

## Key features

### MiVoice Business Solution

- API
- Access Controls/Permissions
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- CRM
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Live Chat
- Manual Dialer
- On-Demand Recording
- Presentation Streaming
- Queue Management
- Real-Time Chat
- Recording
- Reporting/Analytics
- Screen Sharing
- Unified Communications
- Video Conferencing

### GoTo Connect

- API
- Access Controls/Permissions
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- CRM
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Live Chat
- Manual Dialer
- On-Demand Recording
- Presentation Streaming
- Queue Management
- Real-Time Chat
- Recording
- Reporting/Analytics
- Screen Sharing
- Unified Communications
- Video Conferencing

## Links

- [View MiVoice Business Solution Profile](https://www.capterra.com.sg/software/140996/MiVoice-Business-Solution)
- [View GoTo Connect Profile](https://www.capterra.com.sg/software/163604/goto-connect)
- [View Original Comparison](https://www.capterra.com.sg/compare/140996/163604/MiVoice-Business-Solution/vs/goto-connect)

-----

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