---
description: Side-by-side comparison of Countly vs Smartlook. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Countly vs Smartlook Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Web Analytics Tools](/directory/30073/web-analytics/software) > [Countly \<span\>vs\</span\> Smartlook](https://www.capterra.com.sg/compare/140992/164713/countly/vs/smartlook)

# Compare Countly vs Smartlook

Canonical: https://www.capterra.com.sg/compare/140992/164713/countly/vs/smartlook

> Detailed comparison between Countly and Smartlook. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Countly | Smartlook |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 19 | 136 |
| **Starting Price** | - | US$55.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Documentation, Videos |

## Best for

### Countly

Banks, financial institutions, telecom operators, service providers, hospitals, healthcare companies, wellness companies, fintech companies, gaming companies, SaaS providers, and retail companies.

### Smartlook

SMBs, &#10;E-Commerce sites, &#10;B2B vendors, &#10;Web design agencies, &#10;UX, &#10;Marketers, &#10;CRO specialists

## Key features

### Countly

- API
- Activity Tracking
- Cohort Analysis
- Dashboard
- Engagement Tracking
- Heatmaps
- Keyword Tracking
- Multiple Site Management
- Performance Metrics
- Product Data Management
- Real-Time Monitoring
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Site Search Tracking
- Time on Site Tracking
- Visitor Tracking
- Visual Analytics
- Web Traffic Reporting

### Smartlook

- API
- Activity Tracking
- Cohort Analysis
- Dashboard
- Engagement Tracking
- Heatmaps
- Keyword Tracking
- Multiple Site Management
- Performance Metrics
- Product Data Management
- Real-Time Monitoring
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Site Search Tracking
- Time on Site Tracking
- Visitor Tracking
- Visual Analytics
- Web Traffic Reporting

## Links

- [View Countly Profile](https://www.capterra.com.sg/software/140992/countly)
- [View Smartlook Profile](https://www.capterra.com.sg/software/164713/smartlook)
- [View Original Comparison](https://www.capterra.com.sg/compare/140992/164713/countly/vs/smartlook)

-----

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