---
description: Side-by-side comparison of FluentStream vs Nextiva. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FluentStream vs Nextiva Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [FluentStream \<span\>vs\</span\> Nextiva](https://www.capterra.com.sg/compare/138973/175788/fluentstream/vs/nextiva)

# Compare FluentStream vs Nextiva

Canonical: https://www.capterra.com.sg/compare/138973/175788/fluentstream/vs/nextiva

> Detailed comparison between FluentStream and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | FluentStream | Nextiva |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 71 | 916 |
| **Starting Price** | US$20.00 | US$25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### FluentStream

FluentStream is specifically designed to streamline communications for small and mid-sized businesses (SMBs).

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### FluentStream

- Alerts/Escalation
- Automatic Call Distribution
- CRM
- Call Logging
- Call Monitoring
- Call Queues
- Call Routing
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Predictive Dialer
- Queue Management
- Reporting/Analytics
- Video Conferencing
- VoIP Connection

### Nextiva

- Alerts/Escalation
- Automatic Call Distribution
- CRM
- Call Logging
- Call Monitoring
- Call Queues
- Call Routing
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Predictive Dialer
- Queue Management
- Reporting/Analytics
- Video Conferencing
- VoIP Connection

## Links

- [View FluentStream Profile](https://www.capterra.com.sg/software/138973/fluentstream)
- [View Nextiva Profile](https://www.capterra.com.sg/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.com.sg/compare/138973/175788/fluentstream/vs/nextiva)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"FluentStream vs Nextiva Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of FluentStream vs Nextiva. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/138973/175788/fluentstream/vs/nextiva","about":[{"@id":"https://www.capterra.com.sg/software/138973/fluentstream#software"},{"@id":"https://www.capterra.com.sg/software/175788/nextiva#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/138973/175788/fluentstream/vs/nextiva#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/138973/175788/fluentstream/vs/nextiva#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"FluentStream","description":"FluentStream is a comprehensive communication solution for small and mid-sized businesses. You can optimize your communication preferences and improve customer service with a full range of reliable communications services. Available features include cloud calling, system tools, analytics, and mobile access. Its user-friendly interface allows effortless call management and customization. \n\nTried FluentStream and loved it? Let us know!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2daba0d0-84a2-4fe9-877a-ce73e4dfd76f.png","url":"https://www.capterra.com.sg/software/138973/fluentstream","@id":"https://www.capterra.com.sg/software/138973/fluentstream#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":71},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.com.sg/software/175788/nextiva","@id":"https://www.capterra.com.sg/software/175788/nextiva#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":916},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.sg/compare/138973/175788/fluentstream/vs/nextiva#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"FluentStream vs Nextiva","position":3,"item":"https://www.capterra.com.sg/compare/138973/175788/fluentstream/vs/nextiva","@type":"ListItem"}]}]}
</script>