---
description: Side-by-side comparison of XCALLY vs Avaya Cloud Office. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: XCALLY vs Avaya Cloud Office Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/30999/auto-dialer/software) > [XCALLY \<span\>vs\</span\> Avaya Cloud Office](https://www.capterra.com.sg/compare/136894/212483/xcally/vs/avaya-ip-office)

# Compare XCALLY vs Avaya Cloud Office

Canonical: https://www.capterra.com.sg/compare/136894/212483/xcally/vs/avaya-ip-office

> Detailed comparison between XCALLY and Avaya Cloud Office. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | XCALLY | Avaya Cloud Office |
| **Overall rating** | 4.8/5 | 4.2/5 |
| **Total Reviews** | 130 | 45 |
| **Starting Price** | €29.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### XCALLY

Every type of customer service requiring professional solutions, including inbound, outbound, blended services, and AI-driven solutions.

### Avaya Cloud Office

Customer Service Supervisor , Contact Center Team Lead

## Key features

### XCALLY

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Center Management
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Customizable Reports
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Reporting/Analytics
- Survey/Poll Management
- Video Conferencing

### Avaya Cloud Office

- API
- Call Center Management
- Chat/Messaging
- Contact Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Presentation Streaming
- Reporting/Analytics
- Video Conferencing

## Links

- [View XCALLY Profile](https://www.capterra.com.sg/software/136894/xcally)
- [View Avaya Cloud Office Profile](https://www.capterra.com.sg/software/212483/avaya-ip-office)
- [View Original Comparison](https://www.capterra.com.sg/compare/136894/212483/xcally/vs/avaya-ip-office)

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