---
description: Side-by-side comparison of Salesforce Service Cloud vs Surfly. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Service Cloud vs Surfly Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Lawn Care Software](/directory/31338/lawn-care/software) > [Salesforce Service Cloud \<span\>vs\</span\> Surfly](https://www.capterra.com.sg/compare/136189/159520/salesforce/vs/surfly)

# Compare Salesforce Service Cloud vs Surfly

Canonical: https://www.capterra.com.sg/compare/136189/159520/salesforce/vs/surfly

> Detailed comparison between Salesforce Service Cloud and Surfly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | Surfly |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 824 | 13 |
| **Starting Price** | US$25.00 | US$31.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Salesforce Service Cloud

Salesforce Service Cloud is used by contact centers, IT departments, HR departments, field service operations, and customer support teams.

### Surfly

Insurance, Insurtechs, Banking \&amp; Financial Services, Fintechs, Real Estate, Retail, Luxury Goods, Automotive, Contact Centers, Collaboration Platforms, CPaaS, System Integrators, E-Learning

## Key features

### Salesforce Service Cloud

- API
- Access Controls/Permissions
- Audit Trail
- Billing & Invoicing
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Customer History
- Dashboard
- Document Management
- Live Chat
- Multi-Channel Communication
- Real-Time Chat
- Screen Sharing
- Single Sign On
- Surveys & Feedback
- Website Integration
- Workflow Management

### Surfly

- API
- Access Controls/Permissions
- Audit Trail
- Billing & Invoicing
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Customer History
- Dashboard
- Document Management
- Live Chat
- Multi-Channel Communication
- Real-Time Chat
- Screen Sharing
- Single Sign On
- Surveys & Feedback
- Website Integration
- Workflow Management

## Links

- [View Salesforce Service Cloud Profile](https://www.capterra.com.sg/software/136189/salesforce)
- [View Surfly Profile](https://www.capterra.com.sg/software/159520/surfly)
- [View Original Comparison](https://www.capterra.com.sg/compare/136189/159520/salesforce/vs/surfly)

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