---
description: Side-by-side comparison of UserVoice vs Zoho Desk. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UserVoice vs Zoho Desk Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [UserVoice \<span\>vs\</span\> Zoho Desk](https://www.capterra.com.sg/compare/135908/169505/uservoice/vs/zoho-desk)

# Compare UserVoice vs Zoho Desk

Canonical: https://www.capterra.com.sg/compare/135908/169505/uservoice/vs/zoho-desk

> Detailed comparison between UserVoice and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | UserVoice | Zoho Desk |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 70 | 2211 |
| **Starting Price** | - | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### UserVoice

Product managers, product executives, and customer advocates at SaaS \&amp; Software companies.

### Zoho Desk

Zoho Desk is used by customer service departments, help desk agents, IT support teams, call centers, field service technicians, and SaaS businesses of all sizes across multiple industries.

## Key features

### UserVoice

- API
- Activity Dashboard
- Activity Tracking
- CRM
- Collaboration Tools
- Customer Segmentation
- Dashboard
- Discussions/Forums
- Email Management
- Feedback Management
- Knowledge Base Management
- Mobile Access
- Multi-Channel Data Collection
- Negative Feedback Management
- Prioritization
- Project Management
- Real-Time Analytics
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### Zoho Desk

- API
- Activity Dashboard
- Activity Tracking
- CRM
- Collaboration Tools
- Customer Segmentation
- Dashboard
- Discussions/Forums
- Email Management
- Feedback Management
- Knowledge Base Management
- Mobile Access
- Multi-Channel Data Collection
- Negative Feedback Management
- Prioritization
- Project Management
- Real-Time Analytics
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View UserVoice Profile](https://www.capterra.com.sg/software/135908/uservoice)
- [View Zoho Desk Profile](https://www.capterra.com.sg/software/169505/zoho-desk)
- [View Original Comparison](https://www.capterra.com.sg/compare/135908/169505/uservoice/vs/zoho-desk)

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