---
description: Side-by-side comparison of UserVoice vs Hiver. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UserVoice vs Hiver Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Product Roadmap Software](/directory/30864/product-roadmap/software) > [UserVoice \<span\>vs\</span\> Hiver](https://www.capterra.com.sg/compare/135908/142975/uservoice/vs/hiver)

# Compare UserVoice vs Hiver

Canonical: https://www.capterra.com.sg/compare/135908/142975/uservoice/vs/hiver

> Detailed comparison between UserVoice and Hiver. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | UserVoice | Hiver |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 70 | 146 |
| **Starting Price** | - | US$55.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### UserVoice

Product managers, product executives, and customer advocates at SaaS \&amp; Software companies.

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

## Key features

### UserVoice

- Activity Tracking
- Collaboration Tools
- Dashboard
- Data Import/Export
- Email Management
- Feedback Management
- Knowledge Base Management
- Mobile Access
- Multi-Channel Data Collection
- Prioritization
- Project Management
- Real-Time Analytics
- Self Service Portal
- Status Tracking
- Survey/Poll Management
- Surveys & Feedback
- Widgets
- Workflow Management

### Hiver

- Activity Tracking
- Collaboration Tools
- Customer Complaint Tracking
- Dashboard
- Data Import/Export
- Email Management
- Email Monitoring
- Feedback Management
- Knowledge Base Management
- Mobile Access
- Multi-Channel Data Collection
- Prioritization
- Project Management
- Real-Time Analytics
- Self Service Portal
- Status Tracking
- Survey/Poll Management
- Surveys & Feedback
- Widgets
- Workflow Management

## Links

- [View UserVoice Profile](https://www.capterra.com.sg/software/135908/uservoice)
- [View Hiver Profile](https://www.capterra.com.sg/software/142975/hiver)
- [View Original Comparison](https://www.capterra.com.sg/compare/135908/142975/uservoice/vs/hiver)

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