---
description: Side-by-side comparison of Freshservice vs KACE. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs KACE Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [Freshservice \<span\>vs\</span\> KACE](https://www.capterra.com.sg/compare/132997/177311/freshservice/vs/kace)

# Compare Freshservice vs KACE

Canonical: https://www.capterra.com.sg/compare/132997/177311/freshservice/vs/kace

> Detailed comparison between Freshservice and KACE. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | KACE |
| **Overall rating** | 4.5/5 | 4.0/5 |
| **Total Reviews** | 714 | 23 |
| **Starting Price** | US$19.00 | US$2.40 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### KACE

Designed for those seeking simplified total endpoint management: Inventory, service desk, asset management, license compliance, security, mobility, and more. 50 devices? 50,000? KACE does that.

## Key features

### Freshservice

- API
- Access Controls/Permissions
- Activity Tracking
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customizable Reports
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Tracking
- License Management
- Maintenance Scheduling
- Monitoring
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Workflow Management

### KACE

- API
- Access Controls/Permissions
- Activity Tracking
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customizable Reports
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Tracking
- License Management
- Maintenance Scheduling
- Monitoring
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Workflow Management

## Links

- [View Freshservice Profile](https://www.capterra.com.sg/software/132997/freshservice)
- [View KACE Profile](https://www.capterra.com.sg/software/177311/kace)
- [View Original Comparison](https://www.capterra.com.sg/compare/132997/177311/freshservice/vs/kace)

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