---
description: Side-by-side comparison of Freshservice vs Certero for Enterprise SAM. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs Certero for Enterprise SAM Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Freshservice \<span\>vs\</span\> Certero for Enterprise SAM](https://www.capterra.com.sg/compare/132997/152748/freshservice/vs/assetstudio)

# Compare Freshservice vs Certero for Enterprise SAM

Canonical: https://www.capterra.com.sg/compare/132997/152748/freshservice/vs/assetstudio

> Detailed comparison between Freshservice and Certero for Enterprise SAM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Certero for Enterprise SAM |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 685 | 6 |
| **Starting Price** | US$19.00 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### Certero for Enterprise SAM

1,000 endpoints up to global enterprises. &#10;The Certero platform covers desktop to datacenter (SAP, Oracle, IBM), Mobile, SaaS \&amp; Cloud.&#10;Simply switch on whatever ITAM/SAM Solution or Services you need.

## Key features

### Freshservice

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Management
- Audit Trail
- Compliance Management
- Contract/License Management
- Customizable Reports
- IT Asset Tracking
- Inventory Management
- Inventory Tracking
- License Inventory
- Monitoring
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security

### Certero for Enterprise SAM

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Management
- Audit Trail
- Compliance Management
- Contract/License Management
- Customizable Reports
- IT Asset Tracking
- Inventory Management
- Inventory Tracking
- License Inventory
- Monitoring
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security

## Links

- [View Freshservice Profile](https://www.capterra.com.sg/software/132997/freshservice)
- [View Certero for Enterprise SAM Profile](https://www.capterra.com.sg/software/152748/assetstudio)
- [View Original Comparison](https://www.capterra.com.sg/compare/132997/152748/freshservice/vs/assetstudio)

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