---
description: Side-by-side comparison of Re:amaze vs HaloITSM. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Re:amaze vs HaloITSM Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Software](/directory/32623/it-ticketing-systems-software/software) > [Re:amaze \<span\>vs\</span\> HaloITSM](https://www.capterra.com.sg/compare/132952/200140/reamaze/vs/haloitsm)

# Compare Re:amaze vs HaloITSM

Canonical: https://www.capterra.com.sg/compare/132952/200140/reamaze/vs/haloitsm

> Detailed comparison between Re:amaze and HaloITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Re:amaze | HaloITSM |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 53 | 43 |
| **Starting Price** | US$29.00 | £45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Re:amaze

Re:amaze is designed for all businesses ranging from startups with high growth apps to eCommerce businesses operating multiple online storefronts.

### HaloITSM

Suited to organizations of all sizes and from any industry, looking for an intuitive ITIL-aligned solution designed to drive automation with extensive AI capabilities and a customer-driven roadmap.

## Key features

### Re:amaze

- API
- Alerts/Escalation
- Chat/Messaging
- Configurable Workflow
- Customizable Forms
- Customizable Templates
- Email Management
- Email Templates
- Knowledge Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Ticket Management
- Workflow Management

### HaloITSM

- API
- Alerts/Escalation
- Chat/Messaging
- Configurable Workflow
- Customizable Forms
- Customizable Templates
- Email Management
- Email Templates
- Knowledge Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Ticket Management
- Workflow Management

## Links

- [View Re:amaze Profile](https://www.capterra.com.sg/software/132952/reamaze)
- [View HaloITSM Profile](https://www.capterra.com.sg/software/200140/haloitsm)
- [View Original Comparison](https://www.capterra.com.sg/compare/132952/200140/reamaze/vs/haloitsm)

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