---
description: Side-by-side comparison of Vivantio vs Ascendr. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vivantio vs Ascendr Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Vivantio \<span\>vs\</span\> Ascendr](https://www.capterra.com.sg/compare/132880/1045910/vivantio/vs/ascendr)

# Compare Vivantio vs Ascendr

Canonical: https://www.capterra.com.sg/compare/132880/1045910/vivantio/vs/ascendr

> Detailed comparison between Vivantio and Ascendr. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Vivantio | Ascendr |
| **Overall rating** | 4.3/5 | - |
| **Total Reviews** | 178 | 0 |
| **Starting Price** | US$49.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Vivantio

Mid-market and enterprise organizations that have outgrown basic help desk software and need a configurable Enterprise Service Management platform to scale IT and business service operations.

### Ascendr

Startup and SME SaaS organisations looking to reduce early stage churn by optimising customer/client onboarding.

## Key features

### Vivantio

- Activity Dashboard
- Alerts/Notifications
- Asset Tracking
- Audit Trail
- CRM
- Call Tracking
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Communication Management
- Customer Engagement
- Data Import/Export
- Document Management
- Drag & Drop
- Onboarding
- Real-Time Data
- Service History
- Task Management
- Task Progress Tracking
- Templates

### Ascendr

- Activity Dashboard
- Alerts/Notifications
- Audit Trail
- CRM
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Communication Management
- Customer Engagement
- Data Import/Export
- Document Management
- Drag & Drop
- Onboarding
- Real-Time Data
- Task Management
- Task Progress Tracking
- Templates

## Links

- [View Vivantio Profile](https://www.capterra.com.sg/software/132880/vivantio)
- [View Ascendr Profile](https://www.capterra.com.sg/software/1045910/ascendr)
- [View Original Comparison](https://www.capterra.com.sg/compare/132880/1045910/vivantio/vs/ascendr)

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