---
description: Side-by-side comparison of Subiz vs Zoho Desk. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Subiz vs Zoho Desk Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Subiz \<span\>vs\</span\> Zoho Desk](https://www.capterra.com.sg/compare/132284/169505/subiz/vs/zoho-desk)

# Compare Subiz vs Zoho Desk

Canonical: https://www.capterra.com.sg/compare/132284/169505/subiz/vs/zoho-desk

> Detailed comparison between Subiz and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Subiz | Zoho Desk |
| **Overall rating** | 5.0/5 | 4.5/5 |
| **Total Reviews** | 10 | 2211 |
| **Starting Price** | US$9.59 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Subiz

Our target audience are online business user, website owner, marketer,  who're seeking to enhance their online sales and customer service performance and promote their websites.

### Zoho Desk

Zoho Desk is used by customer service departments, help desk agents, IT support teams, call centers, field service technicians, and SaaS businesses of all sizes across multiple industries.

## Key features

### Subiz

- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Customizable Branding
- Dashboard
- Live Chat
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Third-Party Integrations
- Transfers/Routing

### Zoho Desk

- CRM
- Call Tracking
- Canned Responses
- Chat/Messaging
- Chatbot
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Branding
- Customizable Reports
- Dashboard
- Issue Scheduling
- Lead Management
- Live Chat
- Monitoring
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Support Ticket Management
- Third-Party Integrations
- Transfers/Routing

## Links

- [View Subiz Profile](https://www.capterra.com.sg/software/132284/subiz)
- [View Zoho Desk Profile](https://www.capterra.com.sg/software/169505/zoho-desk)
- [View Original Comparison](https://www.capterra.com.sg/compare/132284/169505/subiz/vs/zoho-desk)

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