---
description: Side-by-side comparison of RingEX vs CTM. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RingEX vs CTM Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [RingEX \<span\>vs\</span\> CTM](https://www.capterra.com.sg/compare/132178/152004/ringcentral-mvp/vs/call-tracking-software)

# Compare RingEX vs CTM

Canonical: https://www.capterra.com.sg/compare/132178/152004/ringcentral-mvp/vs/call-tracking-software

> Detailed comparison between RingEX and CTM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | RingEX | CTM |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 1200 | 150 |
| **Starting Price** | US$30.00 | US$79.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### RingEX

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

## Key features

### RingEX

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Logging
- Call Tracking
- Call Tracking Metrics
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Dashboard
- File Transfer
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- Recording
- Reporting/Analytics

### CTM

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Logging
- Call Tracking
- Call Tracking Metrics
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Dashboard
- File Transfer
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- Recording
- Reporting/Analytics

## Links

- [View RingEX Profile](https://www.capterra.com.sg/software/132178/ringcentral-mvp)
- [View CTM Profile](https://www.capterra.com.sg/software/152004/call-tracking-software)
- [View Original Comparison](https://www.capterra.com.sg/compare/132178/152004/ringcentral-mvp/vs/call-tracking-software)

-----

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