---
description: Side-by-side comparison of RingEX vs Smart IVR. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RingEX vs Smart IVR Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Softphone Software](/directory/31029/softphone/software) > [RingEX \<span\>vs\</span\> Smart IVR](https://www.capterra.com.sg/compare/132178/146126/ringcentral-mvp/vs/ivr-voicexml-platform)

# Compare RingEX vs Smart IVR

Canonical: https://www.capterra.com.sg/compare/132178/146126/ringcentral-mvp/vs/ivr-voicexml-platform

> Detailed comparison between RingEX and Smart IVR. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | RingEX | Smart IVR |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 1203 | 6 |
| **Starting Price** | US$30.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### RingEX

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

### Smart IVR

Any size companies and industries like BPO Call Centers, Operators, Financial Services, Healthcare Services, Public Sector, Retail.

## Key features

### RingEX

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automatic Call Distribution
- Call Logging
- Call Recording
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Monitoring
- Multi-Channel Communication
- Reporting & Statistics
- SMS Messaging
- Third-Party Integrations
- Voice Mail

### Smart IVR

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automatic Call Distribution
- Call Logging
- Call Recording
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Monitoring
- Multi-Channel Communication
- Reporting & Statistics
- SMS Messaging
- Third-Party Integrations
- Voice Mail

## Links

- [View RingEX Profile](https://www.capterra.com.sg/software/132178/ringcentral-mvp)
- [View Smart IVR Profile](https://www.capterra.com.sg/software/146126/ivr-voicexml-platform)
- [View Original Comparison](https://www.capterra.com.sg/compare/132178/146126/ringcentral-mvp/vs/ivr-voicexml-platform)

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