---
description: Side-by-side comparison of Sprinklr vs Penny. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sprinklr vs Penny Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Sprinklr \<span\>vs\</span\> Penny](https://www.capterra.com.sg/compare/131274/214460/sprinklr-platform/vs/penny)

# Compare Sprinklr vs Penny

Canonical: https://www.capterra.com.sg/compare/131274/214460/sprinklr-platform/vs/penny

> Detailed comparison between Sprinklr and Penny. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Sprinklr | Penny |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 91 | 31 |
| **Starting Price** | US$249.00 | US$8.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Sprinklr

Cloud-based customer experience management solution that helps large enterprises manage content marketing, social media, paid advertising, website, and more via automation.

### Penny

MLM's, direct sales companies \&amp; social selling businesses looking to increase revenue, improve the distributor experience \&amp; get actionable insight and data from the field

## Key features

### Sprinklr

- Activity Tracking
- Alerts/Notifications
- Campaign Management
- Channel Management
- Compliance Management
- Computer Telephony Integration
- Content Management
- Customer Database
- Customizable Reports
- Gamification
- Lead Management
- Multi-Channel Marketing
- Multi-Language
- Natural Language Processing
- Performance Metrics
- Reporting & Statistics
- Social Media Integration
- Social Promotion
- Support Ticket Management
- Transfers/Routing

### Penny

- Activity Tracking
- Alerts/Notifications
- Campaign Management
- Compliance Management
- Content Management
- Customer Database
- Gamification
- Lead Management
- Multi-Channel Marketing
- Multi-Language
- Performance Metrics
- Reporting & Statistics
- Social Media Integration
- Social Promotion

## Links

- [View Sprinklr Profile](https://www.capterra.com.sg/software/131274/sprinklr-platform)
- [View Penny Profile](https://www.capterra.com.sg/software/214460/penny)
- [View Original Comparison](https://www.capterra.com.sg/compare/131274/214460/sprinklr-platform/vs/penny)

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