---
description: Side-by-side comparison of Sprinklr vs Lumen by Talkwalker. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sprinklr vs Lumen by Talkwalker Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Sprinklr \<span\>vs\</span\> Lumen by Talkwalker](https://www.capterra.com.sg/compare/131274/161487/sprinklr-platform/vs/talkwalker)

# Compare Sprinklr vs Lumen by Talkwalker

Canonical: https://www.capterra.com.sg/compare/131274/161487/sprinklr-platform/vs/talkwalker

> Detailed comparison between Sprinklr and Lumen by Talkwalker. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Sprinklr | Lumen by Talkwalker |
| **Overall rating** | 4.3/5 | 4.4/5 |
| **Total Reviews** | 91 | 24 |
| **Starting Price** | - | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Sprinklr

Enterprise, Commercial Enterprise, Large Enterprise, Very Large Enterprise and Global Brands

### Lumen by Talkwalker

Enterprise, MA, SMBs, agencies

## Key features

### Sprinklr

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Campaign Planning
- Customer Engagement
- Customizable Reports
- Dashboard
- Engagement Tracking
- Mobile Alerts
- Monitoring
- Natural Language Processing
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Social Advertising
- Social Media Integration
- Workflow Management

### Lumen by Talkwalker

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Campaign Planning
- Customer Engagement
- Customizable Reports
- Dashboard
- Engagement Tracking
- Mobile Alerts
- Monitoring
- Natural Language Processing
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Social Advertising
- Social Media Integration
- Workflow Management

## Links

- [View Sprinklr Profile](https://www.capterra.com.sg/software/131274/sprinklr-platform)
- [View Lumen by Talkwalker Profile](https://www.capterra.com.sg/software/161487/talkwalker)
- [View Original Comparison](https://www.capterra.com.sg/compare/131274/161487/sprinklr-platform/vs/talkwalker)

-----

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