---
description: Side-by-side comparison of Covetrus Pulse vs IDEXX Neo. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Covetrus Pulse vs IDEXX Neo Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [Covetrus Pulse \<span\>vs\</span\> IDEXX Neo](https://www.capterra.com.sg/compare/130107/145988/covetrus-pulse/vs/idexx-neo)

# Compare Covetrus Pulse vs IDEXX Neo

Canonical: https://www.capterra.com.sg/compare/130107/145988/covetrus-pulse/vs/idexx-neo

> Detailed comparison between Covetrus Pulse and IDEXX Neo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Covetrus Pulse | IDEXX Neo |
| **Overall rating** | 4.0/5 | 4.2/5 |
| **Total Reviews** | 542 | 117 |
| **Starting Price** | - | US$290.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Covetrus Pulse

Companion, small animal, equine, and mixed veterinary practices in North America.

### IDEXX Neo

Independent veterinary practices, mobile clinics, and shelters.

## Key features

### Covetrus Pulse

- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Storage
- Electronic Payments
- Email Reminders
- Imaging and X-rays
- Inventory Management
- Live Chat
- Patient Records Management
- Prescription Processing
- Reminders
- Reporting & Statistics
- SMS Messaging
- Template Management

### IDEXX Neo

- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Storage
- Electronic Payments
- Email Reminders
- Imaging and X-rays
- Inventory Management
- Live Chat
- Patient Records Management
- Prescription Processing
- Reminders
- Reporting & Statistics
- SMS Messaging
- Template Management

## Links

- [View Covetrus Pulse Profile](https://www.capterra.com.sg/software/130107/covetrus-pulse)
- [View IDEXX Neo Profile](https://www.capterra.com.sg/software/145988/idexx-neo)
- [View Original Comparison](https://www.capterra.com.sg/compare/130107/145988/covetrus-pulse/vs/idexx-neo)

-----

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